Job Posting: Macalester College, Circulation, ILL & User Experience Specialist

Macalester College seeks to hire a Circulation, Interlibrary Loan & User Experience Specialist to support the DeWitt Wallace Library. We invite enthusiastic, service-oriented candidates who would enjoy working in a highly collaborative, creative, and innovative environment.

Core responsibilities for this position include leading overall circulation operations, interlibrary loan lending operations, and user experience (UX) strategies for library service point and building. This individual also co-manages our service desk, co-supervises ~65 student employees, coordinates library-wide student employment support, and serves as liaison to facilities to support day-time building operations and security. This position does require the ability to open the library several days per week. This position reports to the Associate Library Director for Access, Instruction, and Research Services.

Our college and library staff are committed to helping increase opportunities for individuals from underrepresented groups and are seeking applicants from diverse backgrounds. We are an active member of the ACRL Diversity Alliance. Our staff received the ACRL Excellence in Academic Libraries for college libraries award in 2016.

Application Guidelines

For best consideration, please submit your cover letter and resume as one PDF through the Macalester Employment Opportunities webpage by December 20, 2019.  Review of applications will begin immediately. All inquiries about this position should be directed to:

Ashley Ellingson

Talent Acquisition Manager

aellings@macalester.edu

Overview

Macalester College seeks to hire a Circulation, Interlibrary Loan & User Experience Specialist to support the DeWitt Wallace library. We invite enthusiastic, service-oriented candidates who would enjoy working in a highly collaborative, creative, and innovative environment.

Core responsibilities for this position include leading overall circulation operations, interlibrary loan lending operations, and user experience (UX) strategies for library service point and building. This individual also co-manages our service desk, co-supervises ~65 student employees, coordinates library-wide student employment support, and serves as liaison to facilities to support day-time building operations and security. This position does require the ability to open the library several days per week. This position reports to the Associate Library Director for Access, Instruction, and Research Services.

Our college and library staff are committed to helping increase opportunities for individuals from underrepresented groups and are seeking applicants from diverse backgrounds. We are an active member of the ACRL Diversity Alliance. Our staff received the ACRL Excellence in Academic Libraries for college libraries award in 2016.

Responsibilities

• Leads circulation operations including patron support, checkout of all materials and equipment, services, policies, systems, and workflow.
• Leads circulation functionality development of Integrated Library System (ILS), including loan rules, patron account management, fines and fees, and related analytics.
• Coordinates, develops, and improves library circulation services via ILS system, providing support for scholarly research needs of faculty, students and staff.
• Oversees library billing and accounting for patron fines. Resolves situations and problems with individual borrowers relating to lost/overdue materials by interpreting library policy and striving for resolution that leads to an improved understanding of community stewardship for library resources. Liaison to college Business Services office for matters relating to billing/crediting of student accounts, ensuring accuracy and timeliness in exchange of information so as to enable clear communication with students regarding account issues.
• Shares responsibility with day and evening/weekend service desk supervisors for ensuring excellent overall service desk staffing and daily operations as well as ensuring the building is opened and closed as the daily schedule dictates. 
• Supervises interlibrary loan lending functions, ensuring prompt processing and lending of materials in support of the scholarly community at-large. Acquires and maintains knowledge of lending functions in all ILL systems.
• Supports and helps lead user experience (UX) strategies for library service point and building as part of our overall UX program.
• Helps oversee and support stack maintenance and physical collection shelving and shifting. 
• Periodically staffs public service points providing assistance and excellent service to faculty, staff, students and community patrons needing help with library collections and services.
• Co-manages ~65 student employees for the Service Desk operations including hiring, training, scheduling, preparing, and maintaining documentation for student work assignments and policies, and performance reviews. Directs their workflow on a daily basis, including the use of sophisticated library systems.
• Develops, mentors, and trains service desk student employees on basic circulation, reserves, and interlibrary loan services. Assists in training Evening/Weekend library service desk staff.
• Coordinates day-to-day building, facilities,  and security needs.
• Creates timely statistical reports relating to use of library collections and services, fulfilling the needs of library assessment program and reporting requirements of external constituencies. Mines computing systems such as our ILS and gate count system to gather data for reporting and process improvement. 
• Provides occasional back up on all functions of Reserves, and Interlibrary Loan borrowing.

Qualifications

• Associate’s degree.  
• Customer service experience, attention to detail, high level of accuracy, and ability to perform work in a timely and accurate manner. 
• Experience with standard technical applications for productivity, communication, and data tracking.
  
• Excellent oral, written and interpersonal communication skills and ability to work effectively in a team environment.
  
• Demonstrates the commitment to equity, inclusion, and diversity. Actively engages in learning and practicing principles of social justice and inclusion to increase individual capacity to support institutional changes that create and sustain a more welcoming and inclusive environment across the Macalester Community. 

Preferred Qualifications

• Bachelor’s degree.
  
• A minimum of 2 years library (or related campus) experience is strongly preferred.
  
• Supervisory and training skills and experience.
  
• Experience with specialized library systems.
  
• Demonstrated organizational, assessment, project management, process improvement and problem solving skills. 

Job Posting: Tribal Document and Library Management Student Worker

INFS 2520 Flyer

Minneapolis College Work Study Job Description & Employment Information

Minneapolis College Work Study Job Description & Employment Information

DEPARTMENT: Minneapolis College Library
SUPERVISOR: John Ford; Kathleen McArdle (Coordinator)
JOB TITLE: Library Student Employee
LOCATION: Whitney Hall, Minneapolis College Library
HOURLY WAGE: $11.00 per hour
POSTING DATE RANGE: 11/12/2019 – 12/08/2019
REQUIRED HOURS: Work hours are decided by individual availability and the staffing needs of the library.*

Library Hours: Monday – Thursday: 8am-9:45pm, Friday: 8am-5:45pm, Saturday: 9am-3:45pm.
*Currently hiring for specific shifts (opening, closing, Friday, Saturday).

JOB DESCRIPTION: Library work-study students assist the Minneapolis College community in accessing the library’s physical and digital collection through the use of library tools and help maintain the findability of library materials.

Examples of tasks and responsibilities include but are not limited to:

• Service desk assistance to students, faculty and staff
• Welcome and assist library patrons.
• Check material in and out.
• Provide introductory help with searching the library catalog and locating materials.
• Assist patrons with basic printing, copying, and technical support.
• Collection and library maintenance
• Locate and shelve library materials.
• Inventory collection and identify damaged material.
• Clean headphones, monitors, keyboards, tables.
• Technical services
• Process new library materials.
• Update or withdraw currently owned items.
• Additional library projects and tasks will also be assigned as needed, including assisting with the training and mentoring of newer employees, library outreach, and various other tasks.

REQUIRED QUALIFICATIONS

• Must have a FAFSA Financial Aid approval letter for the 2019-2020 Academic Year; OR be eligible for International Work Study funds
• Must be registered for at least 6 credits at Minneapolis College for Spring 2020.

PREFERRED QUALIFICATIONS

• Customer service experience.
• Attention to detail, punctuality, tactfulness, and dependability.
• Self-motivation to start and complete tasks thoroughly and accurately.
• Ability to communicate accurately and effectively, both orally and in writing.
• Familiarity with campus programs and services.
• Ability to effectively use modern computer applications, including search engines, the library catalog, email, and MS Office applications.
• Previous employment in libraries or other information agencies.
• Enrollment or completion of INFS 1000.

LEARNING OBJECTIVES:

• Development of Communication and Interpersonal skills when assisting students, faculty, and staff with access to materials as well as daily interactions with library staff.
• Development of Technical skills when assisting patrons with troubleshooting problems involving computer applications such as MS Office, with printing issues, and while working daily with library software.
• Development of Research skills when using the library catalog to locate resources for library patrons.

If interested, please send an introductory email with your resume and Spring 2020 class
schedule to circdesk@minneapolis.edu

Possible Job Opening for Children's Specialist at SPPL

Do you enjoy working with children? There is a  Library Associate (Children’s Specialist) potentially opening up in the Saint Paul Public Library system. If you'd like more information, please contact: joanna.brookes@ci.stpaul.mn.us about how to get on the current eligible list (which is required first step for SPPL employment)!

Fall 2019 LIT events & opportunities

Saturday, November 9th, 2019 - Library Visits!

Join LIBT 1100 students and jenny sippel for 2 unique library visits

10-11:30am - East Side Freedom Library

1:30-3pm - Quatrefoil Library

Both visits will include tours, talks and time for exploration and investigation. 

Saturday, December 14th, 2019 - Speed Networking!

Join LIBT 1100 students in an exciting opportunity to speed network with 8 library professionals (many are LIT alumni!), followed by an optional Social Hour with colleagues and faculty

2:30-4pm - Speed Networking @ Mpls College Library

4-5pm - Social Hour

Contact Jennifer.Sippel@minneapolis.edu for more information!

Thinking of Interning in Spring 2020? (LIBT 2900)

Thinking about an internship for 

Spring 2020???

How do I get started? Contact Bill ASAP! 

Contact Bill Vann, 
Library Information Technology Internship Coordinator
William.Vann@minneapolis.edu 612-659-6410

LIBT 2900: Library Information Technology Internship FAQ

Where can I do my internship?

You can do an internship at just about any type of library, just about anywhere. Think about what commuting limitations you might have, as well as the physical environment in which you want to work. Do you:

• Need the site to be accessible using mass transit?
• Want the site to be close to work? Home? School?
• Want to intern in a public, academic, or special library or school media center?
• Want to work independently or more closely with other people?
• Prefer to complete your hours during evenings, weekends, or day times?

The answers to these questions will help guide your choices. For example, if you need to complete your internship during evening hours, a school media center won’t be a good choice for you. Alternately, if the ideal library setting for you only has daytime hours available, you’ll need to adjust your schedule accordingly

What can I do for my internship?

Internship or practicum projects should move beyond basic clerical tasks, although they might include those types of tasks. Think about what skills you’d like to develop. Would you like to get a variety of experiences or focus on one or two areas? Would you prefer public services, technical services, or a mix of both? Many internship sites will customize an experience just for you, so don’t be afraid to ask!

Other libraries have established, predefined internship projects. If there is a library you want to work with, check to see if they have an internship program. Those libraries that do have established internships often have application processes in place; be sure to find out if there are any deadlines you need to meet.

What are the expectations for me for the internship?

You can choose to enroll for 3 credits (120 hours on-site) or 4 credits (160 hours on site) for the internship. You and your site supervisor will establish your work plan and schedule together. Your hours at your internship site should be consistent from week to week, to be respectful of the people with whom you will be working.

The internship also requires online interaction with your colleagues who are engaged in their respective internships and the Internship Coordinator. We use course management software called D2L Brightspace to discuss issues and write about your experiences. You’re expected to post regular updates and respond to those of your colleagues. The Internship Coordinator monitors and facilitates the discussions.

Finally, you will develop a working resume targeted for job seeking in the library field. Your working resume, coupled with your online class participation, your work plan, confirmation of hours on-site, and your evaluation will make up your internship portfolio.

What are the expectations for my site supervisor?

Your site supervisor is expected to generally be a resource person for you during the period of your internship. The level of direct supervision will vary depending on the type of work you’re performing for the host organization, but your site supervisor should be accessible to you either in person or by email or telephone most of your working hours or by other arrangement. Your site supervisor will work with you to develop your work plan and schedule, as noted above. Your site supervisor will also verify your work hours and near the end of your internship will provide you with a performance evaluation. That performance evaluation will also be part of your internship portfolio, as discussed.

How is the internship graded?

The internship is graded on a pass-fail basis.  Failure to perform at a satisfactory level in any one portfolio area may result in failure of the internship.

Save the Date, Spread the Word: First Fall 2019 Program Event!

Saturday, October 12th LIT Event: 

Panel Discussion & Career Development & Networking!

Agenda

10am-12pm Panel Discussion, "Equity in Librarianship & Library Science"

12-1pm Community Lunch

1-3pm Looking for library jobs (St. Paul Public Library and Minneapolis College Career Services) - PLEASE bring a resume (to revise or share) if you have one!

This event is free and open to the public but Registration is required. 

(Please register ahead if possible, but same day registration will be allowed as well.)

 Event will take place at
Minneapolis College Wheelock Whitney Hall, L3000, 1501 Hennepin Ave, Minneapolis MN 55403

LIT Program Newsletter!

Job: Work Study Positions at Minneapolis College Library

Minneapolis Community & Technical College
Work Study Job Description & Employment Information

DEPTARTMENT: Minneapolis College Library 
LOCATION: Whitney Hall, Minneapolis College Library
SUPERVISOR: John Ford (Supervisor) Kathleen McArdle (Coordinator)
POSTING DATE RANGE: 6/13/2019 – 7/22/2019
JOB TITLE: Library Student Employee HOURLY WAGE: $11 per hour
REQUIRED HOURS: Work hours are determined by individual availability and the staffing needs of the library.*

• Monday – Thursday: 8am – 9:45pm
• Friday: 8am – 5:45pm
• Saturday: 9am – 3:45pm

*Currently hiring with a focus on opening, closing, and Saturday shifts.

JOB DESCRIPTION
Library work-study students assist the Minneapolis College community in accessing the library’s physical and digital collection through the use of library tools, and help maintain the findability of library materials.

Examples of tasks and responsibilities include but are not limited to:

• Service desk assistance to students, faculty and staff
• Welcome and assist library patrons.
• Ask clarifying questions to assess the type of information and services that may be needed.
• Check material in and out.
• Provide introductory help with searching the library catalog and locating materials.
• Assist patrons with basic printing, copying and technical support.
• Guide patrons on the use library tools and technology.
• Collection and library maintenance
• Locate and shelve library materials.
• Inventory collection and identify damaged material.
• Clean headphones, monitors, keyboards, tables.
• Technical services
• Process new library materials.
• Update or withdraw currently owned items.

Additional library projects and tasks will also be assigned as needed, including assisting with the training and mentoring of newer employees, library outreach, and various other tasks.

REQUIRED QUALIFICATIONS

• Must have a FAFSA Financial Aid approval letter for 2019-2020 academic year, OR eligible for International Work Study funds
• Must be registered for at least 6 credits at Minneapolis College for fall 2019 courses

PREFERRED QUALIFICATIONS

• Customer service experience.
• Attention to detail.
• Self-motivated to start and complete tasks thoroughly and accurately.
• Ability to communicate accurately and effectively, both orally and in writing.
• Familiarity with campus programs and services.
• Ability to effectively use modern computer applications, including search engines, the library catalog, email, and MS Office applications.
• Punctuality, tactfulness, and dependability.
• Willingness to learn new tasks and complete tasks promptly.
• Previous employment in libraries or other information agencies.
• Enrollment or completion of INFS 1000.

LEARNING OBJECTIVES

1. Student worker will develop Communication and Interpersonal skills when staffing the service desks assisting students, faculty, and staff with access to materials as well as daily interactions with library staff.
2. Student worker will develop Technical skills when assisting patrons with troubleshooting problems involving computer applications such as MS Office, with printing issues, and while working daily with library software.
3. Student worker will develop Research skills when using the library catalog on a daily basis to search for materials for members of the Minneapolis College community.

If interested, send an introductory email with your resume and Fall 2019 class schedule to
circdesk@minneapolis.edu

Part Time Library Services Assistant

https://www.governmentjobs.com/careers/washingtonmn/jobs/2430602/library-services-assistant?pagetype=jobOpportunitiesJobs

The posting is for positions located at each of these branches:

• Park Grove Branch, located in Cottage Grove
• Oakdale Branch, located in Oakdale
• Hardwood Creek Branch, located in Forest Lake

Job Posting: Part Time Library Services Assistant

Library Services Assistant

Salary 

$14.24 - $19.50 Hourly

Location Forest Lake, MN

Job Type Part Time

Department Library

Job Number 19-01063

Closing 5/6/2019 

Early Learning Partnerships Developer (CSP): VISTA – Saint Paul Public Library

SUMMARY
Program Type: AmeriCorps VISTA
Program: SPPL Early Learning Partnerships Developer (CSP)
Program Start/End Date: 08/05/2019 – 08/04/2020
Work Schedule: Full Time
Age Requirement: Minimum: 18 Maximum: None
Program Locations: MINNESOTA
Accepting Applications: From 03/06/2019 To 06/24/2019

The mission of the Saint Paul Public Library is to connect people in Saint Paul with the imperative and the joy of learning through a lifetime. Our vision is that we are a cornerstone of a thriving city: welcoming people of all ages and cultures; strengthening neighborhoods and learning networks; and inspiring all with the world of ideas. Guided by this mission and vision, SPPL offers free programs and open access services to all people in our communities, helping them access resources. The impact is great on low-income communities, providing access to spaces, relationships, and programs for youth, technology, assistance finding jobs and resources. We value cultural understanding, partnership, meaningful experiences for young people, quality programs, and learning for all. For some caregivers and families, bringing children to the library for programs, playtime, and checking out books is a regular practice, and the library’s services are succeeding. For other families, especially newer immigrants and those with lower income, accessing library services can be confusing, disappointing or downright impossible. We know that many families with lower income may also be families of color. While the library does not collect demographic information on patrons who visit or attend programs at the library, we know from informal surveying that many parents attending English language storytimes with their young children are white, even in communities that are not predominantly residents of color. Many St Paul families are using the library, but the library may not be meeting the needs of their young children in a meaningful way. To make our services accessible and meaningful to all populations, we must better understand the library needs of low-income caregivers and children. We can work toward this understanding by leveraging organizational and individual partnerships to align library services with community needs.

Member Duties : – Pilot strategies to promote SPPL’s early learning resources and services outside the library walls – Leverage VISTA Year 1 knowledge and learning from partners to move key system wide partnerships forward – Better analyze and use early learning program data to inform decisions and tell SPPL story – Explore Saint Paul’s populations through GIS mapping, developing an understanding of the city’s diverse neighborhoods and communities – Identify promotion locations priorities based on mapping learnings and specific promotion locations, making contact to see what kind of promotion is possible – Begin working with Friends of SPPL to explore grant funding opportunities where necessary – Work with stakeholders (VISTA supervisor, branch staff) to determine partner engagement strategy; implement strategy – Identify necessary stakeholders for data sharing and begin developing strategies for sharing information with necessary stakeholders – Share data with necessary stakeholders

Program Benefits : Choice of Education Award or End of Service Stipend , Relocation Allowance , Living Allowance .

*For details about AmeriCorps VISTA healthcare benefits, please visit http://www.vistacampus.gov/healthcare

Terms: Permits working at another job during off hours .
Service Areas: None
Skills: Computers/Technology , Community Organization , Education , Communications , Youth Development .

Original posting / application information

Minneapolis Community & Technical College Library Needs Student Workers!

DEPARTMENT: Minneapolis College Library
SUPERVISOR: John Ford (Supervisor); Kathleen McArdle(Coordinator)
LOCATION: Whitney Hall, Minneapolis College Library
JOB TITLE: Library Student Employee
HOURLY WAGE: $11 per hour

REQUIRED HOURS: Work hours are decided by individual availability and the staffing needs of the library.*

Library Summer Hours: Monday – Thursday: 8am-6:45pm, Friday: 8am-11:30am.

*Currently hiring for specific shifts (Tuesday, Thursday, and Friday mornings).

Please send resume and class schedules for summer and (if applicable) fall 2019 to circdesk@minneapolis.edu

POSTING DATE RANGE: 4/15/2019 – 4/21/2019

JOB DESCRIPTION
Library work-study students assist the Minneapolis College community in accessing the library’s physical and digital collection through the use of library tools, and help maintain the findability of library materials.
Examples of tasks and responsibilities include but are not limited to:

• Service desk assistance to students, faculty and staff
• Welcome and assist library patrons.
• Ask clarifying questions to assess the type of information and services that may be needed.
• Check material in and out.
• Provide introductory help with searching the library catalog and locating materials.
• Assist patrons with basic printing, copying and technical support.
• Guide patrons on the use library tools and technology.
• Collection and library maintenance
• Locate and shelve library materials.
• Inventory collection and identify damaged material.
• Clean headphones, monitors, keyboards, tables.
• Technical services
• Process new library materials.
• Update or withdraw currently owned items.
• Additional library projects and tasks will also be assigned as needed, including assisting with the training and mentoring of newer employees, library outreach, and various other tasks.

REQUIRED QUALIFICATIONS

• Must have a FAFSA Financial Aid approval letter for both 2018-2019 and 2019-2020 academic years.
• Must be registered for at least 6 credits for spring and fall 2019 courses, OR at least one summer course

PREFERRED QUALIFICATIONS

• Customer service experience.
• Attention to detail.
• Self-motivated to start and complete tasks thoroughly and accurately.
• Ability to communicate accurately and effectively, both orally and in writing.
• Familiarity with campus programs and services.
• Ability to effectively use modern computer applications, including search engines, the library catalog, email, and MS Office applications.
• Punctuality, tactfulness, and dependability.
• Willingness to learn new tasks and complete tasks promptly.
• Previous employment in libraries or other information agencies.
• Enrollment or completion of INFS 1000.

LEARNING OBJECTIVES

1. Student worker will develop Communication and Interpersonal skills when staffing the service desks assisting students, faculty, and staff with access to materials as well as daily interactions with library staff.
2. Student worker will develop Technical skills when assisting patrons with troubleshooting problems involving computer applications such as MS Office, with printing issues, and while working daily with library software.
3. Student worker will develop Research skills when using the library catalog on a daily basis to search for materials for members of the Minneapolis College community.

We Need Your Email & Address for our First LIT Newsletter

LIT Students/Alumni/Friends~
We are collecting Emails and Addresses for our inaugural LIT Newsletter, which we plan to publish and distribute electronically and physically. If you'd like to OPT IN to this subscription, please use our Minneapolis College Library Information Technology Program Student Contact Info form to let us know how to best reach you. Thanks!

RSVP NOW for LIT Spring 2019 Program Event, featuring Hennepin County Library (HCL) POP UP Hiring + Zine Collection Presentation

When: Saturday, April 6th | 10am - 12pm (zines) 1pm- 3pm (HCL Presentation and Interviews) RSVP HERE by March 31st to secure your spot.

Where: Minneapolis College Library Classroom (L1200) for zine making and 3rd floor meeting spaces (L3000 and L3100) for HCL POP UP Hiring

What: Join Minneapolis College Library Information Technology faculty for our exciting Spring 2019 event. Morning activities will focus on Zine Collections: a brief presentation to learn more about Minneapolis College Library zine collection, plus opportunities to practice cataloging zines and to make your own! Light refreshments will be served in between the morning and afternoon programs in L3000.

Immediately following the morning activities, Hennepin County Library will offer a 30 minute presentation on what sorts of employees they are looking for, what it's like to work in their system, and Q&A. After the presentation, HCL supervisors will be conducting 15 minute interviews for the Associate Librarian substitute and Specialist substitute positions. Successful interviewees will be invited to join the substitute pool for these positions.

Minneapolis College's Career Services will be offering additional programming to support this event, with sessions focused on preparing for interviews.

Join us for an optional “pay your own way” Social Time from 4-6pm at Dancing Ganesha.

Why: LIT Faculty strongly encourage ALL program students and alumni to attend, even if you ultimately are not interested in public library work. The networking and interviewing experience alone is worth your time!

HCL substitute employees are offered shifts when and where they may be available, to cover employee illness, vacations, and the like. It's an easy and streamlined way to become an insider in this library system, with a much greater shot at the full-time jobs that regularly come up in these job classifications.

NOTE: If you plan to participate in the interviews, please bring a copy of your Resume and 2 References. Contact LIT Instructor Bill Vann for ideas on how to prepare for your interview: William.Vann@minneapolis.edu

RSVP HERE by March 31st to secure your spot. Please be prepared to specify which programs you will attend, and which HCL substitute position you are interested in being interviewed for.

Institute for Leadership Excellence (MILE) 2019
Leadership in Action!

May 7 - 10, 2019
Sugar Lake Lodge

The deadline has been extended to March 1st for applications to MILE! 

The Minnesota Library Association (MLA) Institute for Leadership Excellence (MILE) gives participants an opportunity to grow leadership skills, connect with library professionals from around Minnesota, and be paired with a mentor. MILE helps you discover the leader within yourself and learn to lead effectively today - even if your current position is not one of leadership. 

You'll have the opportunity to:

• Develop and refine leadership skills
• Develop and move forward on professional and personal goals
• Network and make connections with people in the broader community
• Reflect on the variety of leadership opportunities available at the local, regional and state levels
• Meet and connect with your individually selected mentor 

We are also looking for mentors to share their experience and knowledge with this year's attendees.

Visit the MILE website to apply to be an attendee or mentor today!

Hennepin County Libraries Hiring Associate Librarians!

https://www.governmentjobs.com/careers/hennepin/jobs/2307355/librarian-associate

Internship and Volunteer Fair at Minneapolis College