Minnesota Library Association PLD Day

Join us for an inspiring day of talks by Gwen Westberg of Patina stores, the University of Minnesota's TRiO program, and Valerie Horton of Minitex. When: Wednesday, May 4th, 2016 (May the Fourth be with you!) 9:00a.m.- 3:30p.m. Where: Water Street Inn 101 Water St South Stillwater, MN 55082 Free parking is available at the venue. Find more information about speakers and schedule here. PLD Day is an annual event for those who work in or are invested in public libraries. This event is hosted by the Minnesota Library Association's Public Libraries Division and is sponsored in part by CRPLSA, the Council of Regional Public Library System Administrators, and Minitex, an Information and Resource Sharing Program of the Minnesota Office of Higher Education and the University of Minnesota Libraries.  Registration for PLD Day ends Thursday, April 21st. Register here!

Job: Library Associate with Scott County (Shakopee and Prior Lake)

Job Title: Library Associate
Opening Date/Time: Tue. 03/22/16 12:00 AM Central Time
Closing Date/Time: Tue. 04/05/16 11:59 PM Central Time
Salary: $16.62 - $20.77 Hourly
Job Type: Part Time-Benefits
 
There are two openings for this position:
Prior Lake: 20 hours per week
Shakopee: 26 hours per week

Summary
The Library Associate is key to creating exceptional customer experiences. Welcomes customers to the library and proactively assists customers through various aspects of using the library. Performs all circulation functions; assists customers with library accounts; provides basic technology support and instruction for customers and library staff; and performs other duties as required by the needs of service. Hours and location of work may vary to best serve the needs of library customers; incumbents may work in multiple library facilities.

Minimum Qualifications:
Requires equivalency of two years post-secondary education (bachelor's degree preferred). Preference given to applicants with previous library or customer service experience. Must possess a valid class D driver's license. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.
 
Essential Duties:

• Ensures exceptional service by engaging customers to determine the purpose of the visit and guiding them to resources that meet their needs.
• Assists customers through various aspects of using the library, including the public access catalog, Internet stations, library materials, printers, copiers, self-checkout, etc.
• Performs circulation related tasks, including checking materials in and out, renewing materials, placing holds, MnLINK requests; assists customers with library accounts, including processing applications, verifying information, accepting payment, renewing, etc.
• Provides technology troubleshooting for public; provides technology support and instruction for public and library staff.
• Assists with daily branch operation and service delivery, including planning and delivering programs; responding to customer concerns and disputes; answering directional and basic informational questions; performing collection maintenance tasks; and providing general assistance to Librarians and Branch Manager.
• Participates in job related meetings, training sessions, and events as required, including community outreach efforts such as parades, showcases, etc.
• Works the hours and/or shifts assigned and begins and ends work on time.
• Performs other related duties as required or assigned.

For more information and to apply: http://www.scottcountymn.gov/836/Current-Openings

Job: Library Technician at Rochester Community & Technical College Library

Job Summary
This position exists to assist library operations as a library technician. The position includes extensive responsibilities to assist with preparation of library materials for use and circulation.  It requires the ability to work independently and accurately. The position exists to help meet the library support needs of Goddard Library patrons including students, staff and RCTC and WSU-R faculty, as well as public users.

Minimum Qualifications:

Knowledge of:

• Library of Congress classification system and standard library reference tools sufficient to assist clients in locating materials and conducting research.
• OCLC (On-Line Computer Library Network), MTT and/or NLM (National Library of Medicine) computer system sufficient to locate catalog information and print documenting materials.
• Library policies and procedures sufficient to train and direct work of student clerical staff.
• Procedures of various inter-library loan networks, copyright guidelines and location, and verification tools sufficient to coordinate inter-library loan activity.
• COM on-line catalog and PALS (Project for Automated Library Systems) on-line system sufficient to verify the accuracy of correct database records.
  

Skill in:

• Keyboard operation sufficient to produce letters, reports, and to complete forms in a timely and efficient manner.
  

Ability to:

• Operate various types of office machines, such as photocopying machines, micro-readers, and micro-computers sufficient to locate catalog information, word -process documents and prepare reports.
• Train and assign student clerical workers and advise professional library staff sufficient to maintain the library collection according to library policy and procedures.
• Communicate effectively with clients of varied educational levels and backgrounds sufficient to determine and respond to their informational needs.
• Compete detail-oriented tasks quickly and with a high degree of accuracy.

Preferred Qualifications:

• Experience working in a library.
• Two years post-secondary education preferred.
• Cataloging experience.
• Experience with Aleph.

For more information and to apply:https://careers.mn.gov/psp/hcm92apc/MNCAREERS/HRCR/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_SCHJOB&Action=U&FOCUS=Applicant&SiteId=1001

Job: Library Services Assistant with Washing County Library (Cottage Grove)

MINIMUM QUALIFICATIONS: This position requires a high school diploma or equivalent and one year of paid work experience that includes six months of customer service and six months using computers and software applications.

The finalist for a position vacancy will be required to pass a criminal history investigation at County expense prior to beginning employment with Washington County.

CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE:

• Promote a diverse, culturally competent, and respectful workplace;
• Demonstrates knowledge of library services
• Demonstrates knowledge of filing and sorting systems
• Demonstrates skills in computers, cash registers, self-check machines, auto-materials handling systems, printers, copiers, and scanners
• Demonstrates skills in accurate fee collections
• Demonstrates skills in software programs used by the Library
• Demonstrates skills in accuracy and thoroughness when entering data in the computer system
• Demonstrates ability to follow Library policies and procedures
• Demonstrates ability to approach others in a tactful manner
• Demonstrates ability to manage difficult or emotional customer situations
• Demonstrates ability to maintain confidentiality

 

RESPONSIBILITIES: Explains library registration and loaning policies and registers new library customers, collects payments for various fees and accounts for monetary transactions. Resolves concerns with customers regarding overdue library materials and assists them in locating library items. Checks library materials in and out, shelves library items and carries out a variety of tasks to maintain library collections and services.

DESIRABLE EXPERIENCE:

• Paid customer service experience above the minimum requirements
• Paid software applications experience above the minimum requirements
• One or more years of paid library work experience
• Bilingual abilities
• Paid customer service experience working with cultural groups other than your own

WORK ENVIRONMENT
Work performed is physical in nature, and typically performed within a Library. Lifting requirement of up to 25 pounds on an occasional basis. Equipment used may include, but is not limited to, computer, calculator, telephone, camera, cash register, photocopier, printer and scanner.

Work interruptions are frequent.  There is some pressure associated with dealing with individuals who may be emotionally charged and with project or activity deadlines and details.
Additional physical/mental requirements that occur may not be listed above, but are inherent in   performing the position's essential functions.

HOURS / DAYS: Twenty (20) hours per week, including various days, evenings, and weekends. Work schedules (hours and days) and location are subject to change based on department needs.

ANTICIPATED HIRING RATE: $13.22/hour

FOR MORE INFORMATION AND TO APPLY:  http://agency.governmentjobs.com/washingtonmn/default.cfm?action=viewJob&jobID=1393460

Job: Library Assistant III - Health Service Libraries

Library Assistant III - Health Service Libraries at the U of M Biomedical Libraries


Qualifications

*** This position is represented by a bargaining unit-- AFSCME Technical. Dues or fair share deductions will be made. ***


Required Qualifications

• Five (5) years of relevant library experience. Up to three (3) years if college education can be substituted for experience
• Demonstrated commitment to providing excellent customer service
• Demonstrated strong written communications skills (as evidenced by cover letter and resume)
• Experience creating and manipulating digital media for print and web use

Preferred Qualifications

• Ability to work independently and in cooperation with colleagues and library users in a service-oriented, collaborative environment
• Strong interpersonal skills including commitment to fostering diversity in the workplace
• Strong problem-solving, multitasking, and organizational skills
• Knowledge of basic graphic/visual design principles and their applications to the creation of print and digital media
• Experience with Adobe Creative Suite and/or other graphic design and video editing applications
• Experience with web authoring and editing programs
• Facility with Microsoft Office Suite, including Excel and PowerPoint
• Experience offering library reference and research assistance
• Familiarity with using library resources, including online catalogs and indexes
• Aptitude for learning and applying new software and technologies
• Public speaking and/or teaching experience
• Experience coordinating events
• Experience developing displays and exhibits

About the Job
The Library Assistant III ensures that the HSL AIS department contributes to HSL communications efforts through print, digital and social media outlets, oversees Reserves services for the AHC community, offers direct in‐person and electronic reference assistance; assists with the supervision of student library assistants; provides departmental clerical support; and assists with both HSL and system‐wide special projects and initiatives. The person in this position works Monday through Friday from 8:00am‐4:30pm.


(30%) Oversees and Prepares Electronic and Course Reserves

• Accepts and prepares requests for Digital Coursepacks, E‐Reserves and print Course Reserves materials.
• Obtains scans or copies of requested items via the print collection, recall or Interlibrary Loan.
•  Creates and adjusts records within the Reserves Direct.
• Removes inactive reserve materials.
• Creates temporary bibliographic records for non‐library‐owned items
• Monitors and troubleshoots proxied links to electronic materials, works with appropriate staff to resolve problems, and creates interim solutions for database errors.

(30%) Provides Communications and Social Media Support

• In coordination with the Communications Coordinator, the person in this position will:
• Review, develop, and update content for the three Health Sciences Libraries websites (Bio‐Medical Library, Veterinary Medical Library, Wangensteen Historical Library).
• Maintain the Health Sciences Libraries social media platforms, including Facebook, Twitter, and Instagram, through regular postings and content development.
• Create and/or prepare images, and print and digital signage for use throughout the library and through other communication channels.
• Select and prepare content for rotating features on the Health Sciences Libraries’ home pages, including featured news items, strategic initiatives content, background images, and featured resources.
• Identify, write, and publish news stories to be incorporated into the University Libraries’ continuum publication.
• Prepare marketing materials for special events, new resources, or other activities as needed.

(20%) Provides Direct Public Service

• Staffs the Bio‐Medical Library's service desk to provide reference, information and access services that require judgment and informed appraisal of the user's needs, based on thorough working knowledge of relevant library policies, procedures, resources, services and facilities.
• Serves as a front‐line staff for digital information services, answering questions via chat and email and making referrals as appropriate.
• Provides direct user instruction in the effective use of digital and physical resources, including sophisticated database search techniques.
• Facilitates and troubleshoots access to on‐site public workstations and online library resources, referring to technical support staff as appropriate.
• Instructs users on library equipment and technology (e.g., photocopier, scanner, Value Port microform machines, laptops, and personal devices such as tablets, smartphones, mobile site assistance).
• Maintains awareness of and promotes evolving suite of specialized "researcher support" tools, policies, trends, and resources at service points.

(10%) Assists in Supervision of Student Staff

•  Assists with hiring, training and supervising student workers for multiple functions/locations.
•  Maintains currency with student policies and procedures.

(10%) Contributes to Committee Work, Special Assignments & General Department Support

• Participates in committees or working groups, as related to skills and/or work assignments; collaborates with others to help plan, problem‐solve, create work procedures, and improve workflows.
• Assists library professionals and liaison librarians in data gathering, trend analysis, research and collaborations.
• Provides backup support as needed for other activities of the department.
•  Other duties as assigned.

Salary Range: $17.70 to $30.85


For more information and to apply: https://www.myu.umn.edu/psp/psprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=308488&PostingSeq=1

Job: Reserves Library Technician at Normandale Community College

Reserves Library Technician: Normandale Community College Library

Date Posted: 03/31/2016
Closing Date: 04/11/2016
Division/Unit: Library Services
Appointment Type: Full-time, Unlimited
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Salary Range: $16.21 - $22.53 /hourly; $33,846 - $47,043 /annually
Classified Status: Classified 207 AFSCME


ABOUT THE POSITION
This position exists to support the operation of the library circulation services, with emphasis on the smooth functioning of reserves collection processes. Under general supervision, files, shelves, and circulates library materials, and assigns work to student clerical workers; performs related work as required.


PLEASE NOTE:
To be qualified for this position, you must meet all of the following Minimum Qualifications. Ensure that your resume contains descriptions of your work experiences sufficient for comparison against the requirements stated below.


MINIMUM QUALIFICATIONS: 
Working knowledge of library classification system(s) and standard library reference tools sufficient to assist clients in locating materials and conducting research. 

Ability to:

•  Apply and support detailed coding or cataloguing systems sufficient to create tracking for new print and non-print library acquisitions and locate and replace existing materials.
•  Operate personal computers, use various software and web-based applications, and other office equipment sufficient to locate catalog information, word-process documents, complete forms, and prepare reports.
•  Communicate effectively orally and in writing sufficient to determine and respond to the informational needs of clients of varied educational levels and backgrounds; to train, direct, and evaluate work of student clerical staff; and to assist the professional library staff in maintaining the library collection according to library policy and procedures.

PREFERRED QUALIFICATIONS:

• At least 1 year of experience working in an academic library, preferably with a customer service focus.
• 2 years of college coursework or a certificate in library information technology, information media, or an equivalent program.
• Experience using an integrated library system (e.g., ALEPH and OCLC).
• Experience working with or serving diverse or underserved populations.
• Experience giving work direction to others.
• Strong computer and technology skills – e.g., proficiency in MS Word, Excel, Outlook, ability to troubleshoot basic technology hardware and software.

ADDITIONAL REQUIREMENTS

This position requires successful completion of the following:

Selected candidate will be subject to a pre-employment background check as a condition of employment.

In accordance with the Minnesota State Colleges & Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU’s vehicle use criteria and consent to a Motor Vehicle Records check.


OTHER INFORMATION:
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor


APPLICATION DETAILS:
click “Apply” at the bottom of this page: https://careers.mn.gov/psc/hcm92apc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1001&JobOpeningId=4308&PostingSeq=1&

If you are unable to apply online, please contact the job information line at 651.259.3637.

For additional information about the application process, go to http://www.mn.gov/careers.

CONTACT:
If you have questions about the position, contact Linda Schmitt at jobs@normaneale.edu or 952.358.8269.