SUPERVISOR: John Ford (Supervisor); Kathleen McArdle(Coordinator)
LOCATION: Whitney Hall, Minneapolis College Library
JOB TITLE: Library Student Employee
HOURLY WAGE: $11 per hour
REQUIRED HOURS: Work hours are decided by individual availability and the staffing needs of the library.*
Library Summer Hours: Monday – Thursday: 8am-6:45pm, Friday: 8am-11:30am.
*Currently hiring for specific shifts (Tuesday, Thursday, and Friday mornings).
Please send resume and class schedules for summer and (if applicable) fall 2019 to circdesk@minneapolis.edu
POSTING DATE RANGE: 4/15/2019 – 4/21/2019
JOB DESCRIPTION
Library work-study students assist the Minneapolis College community in accessing the library’s physical and digital collection through the use of library tools, and help maintain the findability of library materials.
Examples of tasks and responsibilities include but are not limited to:
- Service desk assistance to students, faculty and staff
- Welcome and assist library patrons.
- Ask clarifying questions to assess the type of information and services that may be needed.
- Check material in and out.
- Provide introductory help with searching the library catalog and locating materials.
- Assist patrons with basic printing, copying and technical support.
- Guide patrons on the use library tools and technology.
- Collection and library maintenance
- Locate and shelve library materials.
- Inventory collection and identify damaged material.
- Clean headphones, monitors, keyboards, tables.
- Technical services
- Process new library materials.
- Update or withdraw currently owned items.
- Additional library projects and tasks will also be assigned as needed, including assisting with the training and mentoring of newer employees, library outreach, and various other tasks.
REQUIRED QUALIFICATIONS
- Must have a FAFSA Financial Aid approval letter for both 2018-2019 and 2019-2020 academic years.
- Must be registered for at least 6 credits for spring and fall 2019 courses, OR at least one summer course
PREFERRED QUALIFICATIONS
- Customer service experience.
- Attention to detail.
- Self-motivated to start and complete tasks thoroughly and accurately.
- Ability to communicate accurately and effectively, both orally and in writing.
- Familiarity with campus programs and services.
- Ability to effectively use modern computer applications, including search engines, the library catalog, email, and MS Office applications.
- Punctuality, tactfulness, and dependability.
- Willingness to learn new tasks and complete tasks promptly.
- Previous employment in libraries or other information agencies.
- Enrollment or completion of INFS 1000.
LEARNING OBJECTIVES
- Student worker will develop Communication and Interpersonal skills when staffing the service desks assisting students, faculty, and staff with access to materials as well as daily interactions with library staff.
- Student worker will develop Technical skills when assisting patrons with troubleshooting problems involving computer applications such as MS Office, with printing issues, and while working daily with library software.
- Student worker will develop Research skills when using the library catalog on a daily basis to search for materials for members of the Minneapolis College community.
