Job Posting: Inver Hills Community College

Title and posting link: LibraryTechnician

Contact: Laura Quezada, laura.quezada@dctc.edu

Remove date: 5/25/2021 @ 11:59pm

Job Posting: St. Paul Public Libraries

 

Job Title: Library Customer Service Assistant 1

https://www.governmentjobs.com/careers/stpaul/jobs/3065395-0/library-customer-service-assistant-i

General Duty Statement

Performs routine and repetitive clerical library work of limited complexity and variety; assists library customers, prepares library materials for use, and returns library materials to the proper location based on established classification systems. Assists other employees at circulation or information desks and may be assigned to retrieve materials. Performs other duties and responsibilities as required.

Information Specific to this Position: 
The current openings are part-time positions, and applicants must be willing to work a flexible schedule averaging 20-30 hours per week. The schedule will include some weekends and evenings.

The eligible list created from this assessment will also be used to fill both part time and full time Library Customer Service Assistant I positions as they become available in the Library Department.

Primary Responsibilities: 

• Shelving books
• Locating library materials for patron requests
• Sorting, filing, and replacing library materials alphabetically and numerically using call numbers
• Helping patrons log in to library computers and use the copy/fax/scan machines
• Loading, unloading, and transporting materials on a book cart
• Working with patrons to create patron library cards and records
• Using library computer systems to check materials in and out, and perform catalog maintenance
• Participating in branch team meetings

Essential Functions are the functions that the individual holding the position must be able to perform unaided or with the assistance of a reasonable accommodation. The Essential Functions for this position are identified in the Supplemental Information section of the Library Customer Service Assistant I Job Description. 

The City of Saint Paul’s mission is to integrate equity and inclusion into how we approach all our work. Our vision is to be committed to building an equitable and inclusive city that will shift culture in city processes and policies, eliminate structural inequities, and ensure timely and relevant access to services, resources, support, and opportunity to every person in Saint Paul. 

Requirements

Must be at least 16 years of age and able to read, write, speak, and understand English.

Preferred Qualifications:

• Ability to read, write, speak, and understand a second language(s)
• Basic computer proficiency

By Closing Date, you MUST

1. Submit a City of Saint Paul online application, including answers to the Supplemental Questionnaire.
2. Upload or submit the following document via the online application system, mail, email, or fax. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.) 

• A  copy of your resume (optional)

First time applying online? Read our How to Apply Online Guide.

Not sure how the City of Saint Paul's hiring process works? Attend one of our Elevate sessions. The schedule is available at www.stpaul.gov/elevate

MN Library Association Call for 2021 Conference Proposals - DUE May 21st

 

The Minnesota Library Association Conference Planning Committee is now accepting conference program proposals for the MLA 2021 Annual Conference, October 6-8 (virtual). Proposals are due May 21, 2021. Students in the Library Information Technology program are invited to submit proposals!

Submit proposals here: 2021MLA Conference: Call for Proposals (mnlibraryassociation.org)

Judicial Library Assistant II

TO APPLY: Visit www.mncourts.gov/careers.  Complete and submit your online application with resume and cover letter attached by May 16, 2021 at 11:59 p.m.  Employment offers may be rescinded if the required criminal background check identifies job related convictions.

Description

The Minnesota State Law Library is pleased to announce an opening for a Library Assistant to perform clerical library work.   Work involves performing a wide range of library tasks that support the mission of the library. Work is performed under the general supervision of a Library Division Supervisor.

The work is performed on-site in the Minnesota State Law Library at the Minnesota Judicial Center in St. Paul, Minnesota during normal business hours Monday through Friday. Specific work hours to be determined.

This is a part-time, permanent position and is classified as a Library Assistant II.   This position will work during normal business hours, Monday-Friday.  Work will be performed on-site in the Minnesota State Library at the Minnesota Judicial Center in St. Paul, Minnesota.  Specific work hours will be determined when a job offer is extended for this position.  The Minnesota Judicial Branch offers a comprehensive benefits package.  To learn more about benefits, click here.

Example of Duties

    The following are examples of major job duties expected for this position to perform:

•         Shelve library materials. 
•         Update library materials with pocket parts. 
•         Review and redact briefs for uploading to the library’s online brief archive.
•         Shift materials to other parts of the library.
•         Shelf reading to maintain correct order of materials.
•         Use scanners to digitize books, papers, and microfiche.
•         Perform database maintenance.
•         Oversee overdue materials including checking the shelves for materials and following-up with patrons who have overdue materials 
•         Other projects as needed.

Typical Qualifications

Any combination of education, training, and work experience which indicates possession of the knowledge, skills, and abilities listed below will be considered.  

    Minimum Qualifications:

High School diploma, or equivalent.

    Knowledge, Skills, and Abilities:

•         Ability to read and understand English.
•         Self-motivation and detail-orientation.
•         Basic computer skills.
•         Ability to prioritize, manage multiple projects effectively and efficiently.
•         Strong problem-solving skills.
•         Ability to work collaboratively as part of a team.
•         Ability to lift and move boxes up to 30 lbs.

    Preferred Qualifications:

Current enrollment in, or completion of a library-related degree program.

Experience working in a library.

Supplemental Information

The Minnesota Judicial Branch (MJB) is committed to providing fair and equal access to justice. If you share this same commitment, desire a meaningful career serving the public, and want the opportunity to make a difference for your community, consider a career with us. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and encourage applications from persons with diverse backgrounds and characteristics. Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB.

     

    SALARY RANGE:      $17.49 - $25.38/hour

     

TO APPLY: Visit www.mncourts.gov/careers.  Complete and submit your online application with resume and cover letter attached by May 16, 2021 at 11:59 p.m.  Employment offers may be rescinded if the required criminal background check identifies job related convictions.

Job Posting: Hennepin County Libraries

Library Customer Service Specialist

Description

Specialists are most often the first point of contact in providing a welcoming environment to all library users. They assist patrons with the use of library equipment, help patrons who are applying for and receiving library cards, and handle all borrowed and returned materials. These positions require a large amount of physical activity throughout the entire shift, top notch customer service, and great attention to detail.

For More Information and to Apply: https://www.governmentjobs.com/careers/hennepin/jobs/3016774/library-customer-service-specialist 

Location and Hours:

These position locations and hours vary according to the current needs of the Hennepin County Library system. You can find a list of our libraries here. In addition to working daytime hours, a regular schedule of evening and weekend hours is required. These roles require working face to face with the public on-site.  

About the Position Type:

Full-time, part-time, and substitute vacancies are available and will be filled as needed over the next 6-12 months.

In this position, you will:          

• Provide strong customer service in person, over the telephone, and online.
• Assist with patrons with checking out and returning materials, accepting payments for fines/fees, issuing new library cards, and resolving patron concerns regarding service and policies.
• Assist patrons with the use of library technology and resources, including library computers, printers, scanners, photocopiers, downloadable materials, and audiovisual equipment.
• Shelve books, DVDs, CDs, magazines, and other materials in their proper location.
• Unpack, sort, and organize library materials from daily deliveries and returns; in some buildings, this requires the use of an automated materials handling machine to move materials with conveyors and other electronic parts.

Need to have:

One of the following:

• Eighteen months or more of customer service experience.
• One year or more of customer service experience and completion of the Office Specialist Pathway Training program.
• Six months or more of customer service experience and completion of the Healthcare Clerical Pathway Training program.  
• Note: Education may be substituted for experience on a month for month (3 semester credits = 1 month) basis.
• Ability to provide exceptional customer service in a fast-paced environment with diverse patrons.

Ability to:

• Bend to the floor, twist, and reach above one's head to put books on shelves.
• Lift, pack, unpack, and move boxes of library materials, and push book carts requiring up to 20 pounds of push force to move with or without a reasonable accommodation.
• Be available for a combination of daytime, evening, and weekend work shifts.
• Be sixteen years of age or older.

 Nice to have:    

• Experience interacting in person, over the telephone and online with individuals from diverse backgrounds including people with limited English skills.
• Ability to use and provide routine troubleshooting for mobile devices, computers, and computer software including Microsoft Office and internet browsers.
• Experience providing customer service in a reception area, retail, or a similar setting that included accepting payments, answering questions, or explaining policies to members of the general public.
• Fluency in one or more languages.

Candidates with fluency in another language in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties. 

Registration is open for ARLD Day- Student Registration is $5

 

Registration is open for ARLD Day

 

Registration is open for ARLD Day ARLD Day will be held via zoom on April 30 8:30am-3:00pm CDT. We have an excellent line-up of sessions this year that you won’t want to miss! We are also very excited to announce our keynote speaker: No More Pipelines: Indigenous Knowledge and LIS Keynote speaker Nicola Andrews Gleeson Library, University of San Francisco In this presentation, Nicola Andrews will explore ways in which historical trauma surfaces within libraries, and highlight the tricky balancing act Indigenous library workers undertake as practitioners who are accountable to their Indigenous home communities, and their colonized workplaces. Using a range of industry research, observation, and Indigenous research methodologies, Andrews will give an overview of how Indigenous peoples and their knowledges are situated throughout the library and information science (LIS) landscape, and how we need to look beyond recruitment pipelines for sustainable answers to underrepresentation in the profession. Nicola Andrews is a member of the Ngāti Pāoa iwi, currently residing on unceded Ramaytush Ohlone territory. As the Instruction/First-Year Experience Librarian at the University of San Francisco, she helps coordinate efforts pertaining to student success. She holds a Master of Library & Information Science from the University of Washington, and is currently finishing a Master of Indigenous Studies at the University of Otago. ARLD invites all Native American, First Nations, Oceanic, Pasifika, and other Indigenous library workers to enjoy sponsored registration at no cost to them. ARLD thanks our 2021 Keynote presenter Nicola Andrews (Ngāti Pāoa Māori) for advocating for this initiative. ACRL members can register at the member rate but must create an account on the MLA website at no cost. Don’t hesitate to reach out if you have any questions about this. Full event details and registration information are available via our website.   Special thanks to our sponsors for making this event possible Questions? Contact Amy Mars