Tuesday, July 30, 2013

MN Job Posting: Public Service Assistant, Hennepin County Library

Job Title: Public Service Assistant - Various Libraries
Closing Date/Time:vFri. 08/02/13 5:00 PM Central Time
Salary: $12.21 - $16.48 Hourly
Job Title: Public Service Assistant - Various Libraries
Closing Date/Time: Fri. 08/02/13 5:00 PM Central Time
Salary: $12.21 - $16.48 Hourly
Complete Job Posting

An LIT alum and current HCL employee has offered to answer questions for anyone wondering about the job or tips on how to apply. Contact me for more info.

Hennepin County Library is creating a list to fill Public Service Assistant (PSA) positions available currently and in the next few months at city and suburban libraries across Hennepin County.

Public Service Assistants handle all borrowed and returned library books, DVDs, CDs, and magazines, keeping them in correct order for quick and easy customer access. They help customers at the service desk in applying for and receiving library cards, paying fines and returning and checking out materials. These positions require a large amount of physical activity and great attention to detail. In addition to working the day shift, some evening and weekend hours are required. 

The primary duties and responsibilities of this position include:
  • Shelve books, DVDs, CDs, magazines, and other materials in their proper location
  • Assist customers to:
    • Check out/renew materials 
    • Return materials 
    • Pay fines/fees 
    • Process and issue library cards 
    • Explain policies and procedures 
  • Answer customer/staff telephone inquiries giving routine information, referring to appropriate staff and/or taking messages
  • Retrieve library materials from open shelves and closed areas for customers, staff and electronic requests
  • Unpack, sort, organize, distribute/pack library materials from daily deliveries and returns
  • Work with and help volunteers
  • Setup/close down the service desk and secure the building at closing time following established opening and closing procedures
  • Run, use and monitor the Automated Materials Handling System which moves materials automatically with conveyors and other electronic parts
  • Assist customers with all library equipment, troubleshoot basic questions, refer more complex problems to appropriate staff
  • Use a cash register and process daily cash reports 
  • Participate in staff meetings and employee training/development

    Best Qualified Candidates must be at least sixteen years of age or older and will have:
  • Ability to:
    • Stand for long periods of time, bend to the floor, lift a book above one's head, lift/move boxes, and push book carts requiring 20 pounds of push force to move
    • Sort, shelve, and file various library material accurately according to library classification systems (alphabetic, numeric, or alphanumeric)
    • Work with a high level of customer contact with very diverse populations while providing exceptional customer service
    • Use a keyboard for accurate data entry
    • Establish and maintain rapport with the customer and staff, working cooperatively in a team environment
    • Read and follow written and verbal instructions in English
    • Work a flexible schedule including nights and weekends
  • Knowledge of the alphabet and the correct spelling of the English language
  • Working knowledge of computers and computer software, including MS Office and internet browsers

    Invitations to interview will be based on an assessment of education and experience.
  • American Society for Indexing Fall Chapter Meeting

    Saturday, September 14, 2013 | 9:00 - 4:30 William Mitchell College of Law, 875 Summit Ave, St. Paul | Directions to campus: http://www.wmitchell.edu/about/directions.html

    For the fall meeting, we have invited Fred Leise to come and give a full-day presentation on taxonomy creation.  The morning portion of the meeting will focus on theoretical introduction to controlled vocabularies: what they are, what they do, how they are used, etc.  During the afternoon portion of the meeting, we'll walk through the taxonomy creation process and create a small controlled vocabulary as an exercise. Watch for more details to follow soon!
    $65 registration fee ($55 for students, $75 for non-members) includes lunch and beverages (water or coffee)
    You may send your contact information (including e-mail) along with a check, payable to ASI Upper Midwest Chapter, to:  Steven Baker, ASI-UMW Treasurer, 6210 Franklin Ave., Des Moines, IA 50322
    There is no registration form; your check is your registration.  Receipts will be available up on request.
    For more information or questions, please contact Steven Baker (bakerdsm@gmail.com), Eve Morey Christiansen (eve_dbq@hotmail.com), Joyce Poole (joyce.poole@frontiernet.net) or Jan Wann (jlwann@hotmail.com)

    Tuesday, July 23, 2013

    MN Job Posting: Senior Library Assistant


    Senior Library Assistant

    Well-rounded individual to manage the circulation functions of the Minnesota Legislative Reference Library, assist patrons with legislative history research, assist with processing print and electronic documents, and provide general support for the programs and services of the Library.
    Qualifications: B.A.; excellent public service and computer skills; demonstrated ability to understand complex processes; previous library experience; familiarity with the legislative process; and basic HTML knowledge.
    This is a 75%-time, nonpartisan position with benefits. Minimum salary is $26,974 for a 30-hour workweek.
    Send resume by August 9, 2013, to jobs@lrl.leg.mn or:
    Business Manager
    Legislative Reference Library
    645 State Office Building
    St. Paul, MN 55155 
    Equal Opportunity Employer

    Wednesday, July 17, 2013

    MN Job Posting: Reference Technician

    Original Job Posting

    Job Title: Reference Technician

    Job ID: 12998

    Location: Minneapolis

    Full/Part Time: Full-Time

    Regular/Temporary: Regular

    This role provides and promotes effective delivery of virtual reference services that facilitate student development and achievement of learning outcomes.  This position is highly customer focused, and is often the first point of contact with the library staff.  This position reports to the Supervisor – Reference Services and works cooperatively with other library staff to support library services.
    • Provide reference and research services for learners, faculty and staff, and assist users in developing effective skills, competencies, and strategies using library databases and other online resources (typically 80 - 100% of duties)
    • Assist learners, faculty, and staff in using library resources and services, including instructional and technical assistance in established modes (phone, email, etc).
    • Assess the nature of reference queries to determine desired information need.
    • Develop proficiency in navigating library research tools and collections.
    • Demonstrate initiative in promoting and maintaining learner-and-customer focused services and culture.
    • Promote library services and instruction.
    • Complete Interlibrary Loan requests.
    • Participate as an active member of the Reference Services and library team to accomplish library and departmental goals and initiatives (typically 5 – 10 % of duties)
    • Act as a mentor and provide training for other staff.
    • Serve on workgroups or committees as assigned.
    • Participate in goal setting and planning.

    • Bachelor’s degree or equivalent; current enrollment in an MLS program is acceptable.
    • 1+ years of paraprofessional library experience
    • Experience in a educational setting preferred
    • Strong commitment to and demonstrated skill delivering customer service.
    • Ability to explain, show, and instruct on a broad range of questions, subjects, and topics.
    • Ability to work effectively both independently and as a team member with diverse faculty, staff and learners in a dynamic, rapidly changing environment.
    • Ability to spend majority of time interacting with people via phone and computer.
    • Strong organizational and analytical skills, commitment to accuracy and attention to detail.
    • Demonstrated ability using computer applications.
    • Evening and weekend hours may be required.
    Job Location
    Capella University
    Capella Tower
    225 S. 6th St., 9th Floor
    Minneapolis, MN 55402
    How To Apply
    Click the apply now button and apply to this job opening.  You will be prompted to either login using an existing user ID and password or register for a new account.
    About Capella University
    Capella University is an online university built on graduate degrees, with more than 36,000 students throughout the U.S. and in other countries. Founded in 1993 to provide advanced educational opportunities for working professionals, Capella has become a national leader in online education, offering bachelor's, master's, and doctoral programs. The university's success is built upon a culture that promotes human potential, achievement, innovation, integrity, collaboration, and teamwork. Capella Education Company (CPLA), parent company of Capella University, is publicly traded on the NASDAQ. Capella Education Company was named to the Inc. 500 Hall of Fame for being listed as one of the nation's fastest-growing companies for 7 consecutive years. Capella University is accredited by The Higher Learning Commission and is a member of the North Central Association of Colleges and Schools, located at 230 S. LaSalle Street, Suite 7-500, Chicago, IL 60604-1413, (312) 263-0456, www.ncahlc.org
    Equal Employment Opportunity
    Capella is committed to the development of a multicultural environment. We seek greater diversity in our faculty and staff to broaden our academic experience and to reflect the diversity within our learner community. We value the input of multiple viewpoints and perspectives across the university and our corporate offices. Our goal is to create academic and business communities that are rich with cultural, social and intellectual diversity. Capella is an Affirmative Action/Equal Opportunity employer.

    Friday, July 12, 2013

    Summer Program Gathering

    Please join us for an informal summer get-together. 
    Tuesday, July 23, 6:30pm - 8:30pm
    Alumni, recent grads, and current students are all welcome to attend. Order a drink, and join a few program faculty & friends for conversations on the beautiful Patio (weather permitting, of course) of W.A. Frost

    Please RSVP to the event (email Jennifer.Sippel@minneapolis.edu) so that we know how many spots to reserve at the table. Thanks!

    photo kindly borrowed from W.A. Frost facebook page 

    Thursday, July 11, 2013

    MN Internship

    Preservation Internship – Fall

    Opening Date:  7/11/13

    Closing Date:   8/2/13

    Job Type: Internship

    Location:  Minneapolis Central Library, 300 Nicollet Mall, Minneapolis, Minnesota

    The Position
    The Preservation team with Hennepin County Library plays a vital role in ensuring the long-term viability of the Library’s print collections through repair and restoration measures, book binding and other preservation methods.  Preservation also performs a consulting function to staff on preservation matters.

    This unpaid internship is from September - December, 2013 up to 160 hours. It can be used for college credit or work experience.

    Primary Duties and responsibilities include:
    ·      Perform preservation bookbinding
    ·      Construct preservation enclosures for library materials
    ·      Perform simple mending of library materials
    ·      Process library materials including some clerical work

    Best Qualified Candidates will:
    ·      Have attention to detail and good manual dexterity
    ·      Coursework and/or experience in book preservation helpful
    ·      Have not had an internship with Hennepin County Library in the past
    To Apply:
    Submit a resume, brief cover letter outlining your qualifications for this internship, and contact information for two references to:
    Barb McKenzie
    Hennepin County Library - Ridgedale
    12601 Ridgedale Drive
    Minnetonka, MN 55305

    Monday, July 8, 2013

    MN Job Posting: Library Technician St. Paul College

    Position: Library Technician
    Library: Saint Paul College Library
    Description: Division/Bureau: Saint Paul College
    Location: St. Paul
    Who May Apply: Open to all qualified job seekers
    Posting Number: 13MNSC000383
    Employment Conditions: Permanent, Full-time
    Work Shift: Day Shift
    Days of Work: Monday-Friday, 08:30 AM-05:00 PM
    Travel Required: no
    Job Grouping: Education and Libraries
    Classified Status: Classified
    Job Description: This position files, shelves, and circulates library materials and assists library patrons in the use of library resources. The person in this position trains and supervises unskilled/student workers and oversees student filing and shelving and assists the Librarian with office correspondence.
    Minimum Qualifications:
    • Working knowledge of library classification system(s) and standard library reference tools sufficient to assist clients in locating materials and conducting research
    • Ability to apply and support detailed coding or cataloging systems sufficient to create tracking for new print and non-print library acquisitions and locate and replace existing materials
    • Ability to operate personal computers, use various software and web-based applications, and other office equipment sufficient to locate catalog information, word-process documents, complete forms and prepare reports
    • Ability to communicate effectively orally and in writing sufficient to determine and respond to the informational needs of clients of varied educational levels and backgrounds; to train, direct and evaluate work of student clerical staff; and to assist the professional library staff to maintain the library collection according to library policy and procedures
    Preferred Qualifications:
    • Knowledge of standard library and office practices, policies and procedures
    • Ability to use automated resources, including the Internet and the MnPALS system
    • Knowledge of the Dewey Decimal and Library of Congress classification systems
    • Knowledge and skill in OCLC (On-Line Computer Library Network) and other similar computer systems sufficient to locate catalog information and print documenting materials
    • Knowledge of Library policies and procedures sufficient to train and direct workstudy students
    • Knowledge of the procedures of various interlibrary loan networks, such as Minitex, copyright guidelines and location, and verification tools sufficient to coordinate interlibrary loan activity
    • Knowledge and experience utilizing computers and various office machines (photocopy machines, VCRs tape records, fax machines, etc.)
    • Excellent customer service and communication skills within a vibrant, urban environment
    Selection Process: The selection process is a resume-based, skill-matching process. Your resume will be entered into a database. The software program matches your skills with the skills needed to perform the duties of the position. If your skills match the required skills for this position, the department may contact you.
    If you have already submitted a resume to this database within the last 12 months that clearly identifies your knowledge, skills, abilities, and experience, you do not need to submit another.
    How to Apply: Most State selection processes utilize a resume-based screening process. You will be contacted by agency staff if your background best matches the selection criteria on this job posting. To apply for this position, click the APPLY box found at the bottom of this job announcement. For additional information about the State's selection process, go to http://www.careers.state.mn.us/job-tip.
    NOTICE: Applications will only be accepted until the closing date indicated on this job announcement. Job applications received after 11:59 pm on the last date of this announcement period cannot be considered.
    NOTICE: In accordance with the Minnesota State Colleges and Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU's vehicle use criteria and consent to
    Contact: Ann Lewis, 651/846-1400; ann.lewis@saintpaul.edu
    Job pays: $ 14.90-$ 20.72 hourly, $ 31,111-$ 43,263 annually
    Apply by: 7/10/13

    Job Posting: Library Clerk

    Job Title: Library Clerk (.35 FTE/14 hrs per wk)
    Closing Date/Time: Mon. 07/15/13 4:30 PM Central Time
    Salary: $11.91 - $16.29 hourly
    Job Type: Part Time
    Department: Library
    Location: Woodbury, Minnesota

    MINIMUM QUALIFICATIONSHigh school diploma or equivalent and one year of paid work experience, which must include six months of direct customer service experience and six months experience using computers and software applications
    The finalist for a position vacancy will be required to pass a criminal history investigation at County expense prior to beginning employment with Washington County.
    RESPONSIBILITIES: Shelve library materials, shelf read collections and pull items from shelves needed to fill customers' hold requests. Empty book drops and bins and assist with various tasks to maintain the order and inventory of library materials. Assist library customers with registering for library cards and questions on borrowing library materials.
    • Paid experience shelving library materials
    • Paid experience working with the public 
    SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top scoring candidates will be forwarded to the hiring department for further consideration.

    HOURS / DAYS: Fourteen (14) hours per week, including various days, evenings, and weekends. Work schedules (hours and days) and location are subject to change based on department needs.

    This is clerical and customer service work of limited complexity and difficulty. Work involves specialized duties and recording of information based on knowledge gained through experience in applying library policies and procedures for the area of assignment. Decisions are made in terms of established policies, procedures and routines with more difficult or complex problems being referred to a supervisor or librarian. Instructions may be received on new projects, but employees generally work with some independence, using knowledge and judgment in completing duties. Work is reviewed in progress or upon completion and is evaluated for accuracy, adherence to established policies and procedures, productivity and customer service feedback.
    Education and Experience: High school diploma or equivalent and one year of paid work experience, which must include six months of direct customer service experience and six months experience using computers and software applications.

    Knowledge of: English language, spelling, punctuation and arithmetic; current technologies and applications.

    Ability to: Read, speak and comprehend English; type accurately; follow oral and written instructions; learn and use new technologies; adhere to policies, regulations, procedures and practices pertaining to the area of assignment; accurately sort and file library materials in accordance with designated filing systems; conduct oneself with tact and diplomacy when interacting with other employees and the public; be adept in dealing with a wide variety of demands at the same time; communicate effectively orally and in writing; report to work on a regular and timely basis.

    Skill in: Customer service and current technologies and applications.
    1. Determines customer's initial need for service through screening and interprets eligibility for service based on library policies in person, by phone or on-line. Provides library service, explains basic library policies and refers customers to supervisor, librarians and/or other library programs or services.

    2. Completes the library registration processes and enters required data into the Library Information System according to established library procedures.

    3. Performs customer services for customers utilizing the multiple functions of the Library Information System, including inventory control of materials, adding and updating customer records, assessing the condition of returned materials, negotiating problem records with customers, charging for lost items, assisting in location of library materials and information and maintaining a safe and secure environment for customers and staff.

    4. Packs and unpacks daily delivery bins; sorts and distributes daily deliveries, including mail.

    5. Handles a variety of financial transactions, including cash register duties. Reconciles and verifies revenue reports.

    6. Creates and runs a variety of statistical reports.

    7. Returns checked-in books and other library materials to designated locations on shelves, bins, display racks, etc. Checks shelves and other locations to ensure that materials are in designated order.

    8. Performs other related duties as assigned.

    ESSENTIAL FUNCTIONS: The essential functions for this position are #'s 1-4 and 7 as stated in the "Examples of Work" listed above.

    WORK ENVIRONMENT: Work schedules may be rotated among multiple library branch locations. Work may involve rotation from one or more service or work areas within a location. This position has continuous contact with the public and other staff and may often require handling multiple demands at once. The work environment may be noisy at times. Must be able to perform the following on an occasional to constant basis: talking, hearing, walking, standing, reading, kneeling, stooping, gripping, wanding, reaching up, reaching down and reaching out. Lifting, carrying and pushing requirement up to 20 pounds on a frequent to constant basis; for short periods of time, pushing and pulling book trucks up to 100 pounds daily. Equipment used may include, but is not limited to, computers, telephone, copy and fax machines, barcode scanners, book trucks and automated library systems. Additional physical/mental requirements may not be listed above, but are inherent in performing the position's essential functions.

    TITLE OF IMMEDIATE SUPERVISOR - Library Group Manager, Library Associate Group Manager or Administrative Supervisor

    This description is intended to describe the kinds of tasks and levels of work difficulty being performed by people assigned to this classification. This list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

    Wednesday, July 3, 2013

    MN Job Posting: Library Associate, Evening/Weekend Supervisor

    Library Associate, Evening/ Weekend Supervisor

    Department: Library
    # of openings: 2
    Appointment: Part Time - Regular
    FLSA Classification: Hourly (Non-Exempt)
    Annualized FTE: 0.55
    Wage Information: TBD
    Priority Date: 7/16/13
    Location: Regular Jobs

    Purpose of Position
    The Library Associate, Evening/Weekend Supervisor takes a lead role for overall library building operations and services during scheduled evening and/or weekend shifts. Provides sole staff supervision of library public service operations including circulation, reserves, interlibrary loan, public computing, directional reference and reference referrals, customer safety, and building and collection security. Key components for this position are to actively participate in serving the mission of the library and college, to provide excellent customer service, to keep current in the profession, to share our expertise and experience with others, and to serve as a representative of the college, our library, and the library profession. The Library Associate, Evening/Weekend Supervisor is part of the Access, Instruction & Research Services team.

    Associate's degree required. Bachelor's degree preferred.

    A minimum of 2 years library (or related campus) experience is required. Academic library experience preferred.

    Customer service experience. Knowledge of best practices and trends in the profession and in area of expertise. Attention to detail, high level of accuracy, and ability to perform work in timely and accurate manner based on library and community demand.

    Assesses operations and services on an ongoing basis to provide reports and to develop innovative services and process improvements.

    Outstanding organizational, project management, and problem solving skills. Strives for continuous process and service improvement.

    Experienced with standard computing applications for productivity and communication. Experienced with specialized library systems. Ability to adopt, implement and teach new technologies and library systems.

    Ability to document core policies and procedures.

    Excellent oral, written and interpersonal communication skills. Ability to work effectively and creatively in a dynamic team environment.

    1. Access, Instruction, & Research Services:

    • Provides sole staff supervision of library public service operations including circulation, reserves, interlibrary loan, public computing, directional reference and reference referrals, customer safety, and building and collection security.

    • Serves as first staff point of contact for faculty and students and the community at large in the evenings--requiring an ever increasing breadth of knowledge of library services and the campus at large.

    • Resolves situations and problems with individual borrowers relating to lost/overdue materials by interpreting library policy and striving for resolution that leads to an improved understanding of community stewardship for library resources.

    • Ensures the proper and efficient handling of library materials including re-shelving and processing of returned materials. Coordinates shifting needs for entire circulating collection.

    • Creates timely statistical reports relating to use of library collections and services, fulfilling needs of library assessment program and reporting requirements of external constituencies.

    • Special projects as assigned.

    2. Student Employee management:

    • Secondary supervision of ~65 student employees, training them in library policies, systems, equipment and procedures; stressing accuracy and the critical importance of confidentiality of library records.

    • Develops, mentors, and trains student manager-level employees who are capable of keeping basic circulation, reserves, and interlibrary loan services operational during times regular staff are not available due to meetings, breaks, or illness.

    3. Key responsibilities, leadership and professional development:

    • Provides excellent customer service.

    • Helps foster teamwork throughout the organization on campus, and beyond.

    • Helps maintain efficient workflow, procedures, and process improvements.

    • Contributes to assessment activities throughout the organization including report writing and data compilation and analysis.

    • Stays abreast of developments in the field and is engaged in personal professional development.

    • Encouraged to participate in at least one professional development opportunity annually.

    4. Annual goals:

    • Contributes to completion of annual library & media services goals.

    • Sets and attains annual personal performance goals.

    5. Expected work hours: Two consistent weekday evenings until 1am and rotating weekend shifts. Academic year only in accordance with academic calendar. Summers and college holiday, spring break off.

    The position will remain opened but only applicants received by 7/16/13 will be assured consideration. Applicants must be authorized to work in the US upon employment start date.
    Macalester is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from everyone who would add richness to our community, including people of color, individuals with disabilities and women.

    To apply: http://ch.tbe.taleo.net/CH01/ats/careers/requisition.jsp?org=MACALESTER&cws=1&rid=413

    Tuesday, July 2, 2013

    Job Posting: Circulation Assistant

    Position: Circulation Assistant (Evenings)
    Library: Minneapolis College of Art and Design

    Description: PRIMARY FUNCTION: As the sole library staff member in the evenings, circulates Library materials to Library users and maintains circulation records. Answers questions on the use of the Library collection, and general reference questions. Assists in the use of the equipment and software in the Library. Works on course reserves and inter-library loan with the assistance of the Circulation Coordinator. During the academic year, works evening hours and closes the Library. Regular, on-time attendance is mandatory. Please see below for special hours for this position.


        Accurately circulates a variety of Library materials, including books, periodicals, class reserve items and audio- visual material to students, faculty, staff and other authorized borrowers. Makes assessment of condition of circulating material, passing items on to repair, replacement or re-shelving.
        Performs other circulation duties such as collecting payments for overdue, damaged, or lost material and creating patron records for new users.
        Instructs patrons on the use of Library materials and assists in locating items. Provides answers to reference questions, or refers questions to the Public Services Librarian.
        Instructs patrons in use of library equipment, including copier, printer, scanning, and video capture. Troubleshoots computer-related questions and problems.
        Maintains communication with other circulation staff. Ensures consistent application of Library policies and procedures.
        With assistance of the Circulation Coordinator, manages Course Reserves.
        Processes interlibrary loan requests.
        Coordinates library displays and promotions, including various social media.
        Assists in a variety of other Library areas, which may include shelving, copy cataloging, and assisting other library staff with projects.
        Supervises student workers, as needed, during evening hours.
        Serves as a back-up circulation assistant for other staff absences.


    Education: High School diploma, or equivalent. College coursework in art, design and library science preferred.

    Experience: A minimum of one year of library work experience, including circulation. Work experience using Aleph system desired.

    Skills: Dependable, responsible, service-oriented person, able to work independently. Versatility and adaptability is crucial. Must be able to work under pressure and maintain good rapport with students, faculty, and staff.

    Hours: Academic year: Monday-Thursday 1:30 p.m. to 10:00 p.m., and during the last 2 weeks of each semester 3:00pm to midnight. Summer and College
    vacations: 20 hours per week arranged with supervisor. Regular, on-time attendance is mandatory.

    Contact: Amy Naughton, Library Director, anaughton@mcad.edu

    Job pays: $14-14.50 and benefits

    Starts: July 22 or after depending on candidate availability

    Apply by: July 12