Monday, April 29, 2013

Job Posting: U of MN Library Assistant 2

Required/Preferred Qualifications
High school diploma or GED. Two (2) years of college coursework and/or relevant library experience. Experience using library resources. The physical ability to lift up to 20 pounds and to transport heavy materials on a pushcart. Position requires some reaching and stooping. 

Strong written and verbal communication skills. Willingness to work in a dynamic collaborative environment. Experience with Microsoft Office Suite & working with managers to develop training for student employees. 
Demonstrated ability to manage multiple assignments and meet deadlines; ability to work independently; strong interpersonal skills; demonstrated ability to provide high level of customer service to user community. 
This position has primary responsibility for staffing and closing Wilson Library on Saturdays, opening Wilson Library on Sundays, and staffing the desk throughout the week. This position assists with stacks management functions including searching, paging, monitoring the disposition of the collection, signage, stacks equipment and workspaces. This position also participates in student supervision and acts as a resource person for users. This position works in concert with access, information, and stacks management coordinators, and other student supervisors to contribute to the overall 
goals of Collections, Information and Access Services. 

100% appointment, 40 hours per week. Scheduled between the varied hours of 7:00 am - 9:00 pm, Mondays - Sundays, ** hours changes based on Academic calendar.** 
This position is responsible for closing Wilson Library on Saturdays and opening Wilson on Sundays. Typical work schedule Wednesday - Friday 10:30 am - 7:30 pm, Saturday 12:30 pm - 9:00 pm, Sunday 11:00 pm - 6:00 pm. 

50%: Information & Access Services (including Borrowing Privileges & Fines) 
-Staffs the information services desk, providing reference, information and access services that require judgment and informed appraisal of the user's needs, based on thorough working knowledge of relevant library policies, procedures, tools and facilities. 
-Serves as a front-line staff for digital information services, answering questions in the campus-wide chat, email queues, and making referrals as appropriate. May include evening and weekend hours 
-Interprets circulation and MNCAT records for users. 
-Makes in person and phone referrals. 
-Assists users in use of online and print materials. Instructs/assists users in use of online and print materials. Provides instruction in effective database search skills; beginning and advanced Boolean searching, truncation etc. Continuously develops skills related to subject and new collections/materials/eresources 
-Offers support and guidance in using information effectively in all formats. 
-Assists users with library equipment and technology (e.g., photocopier, scanner, ValuPort, microfiche/film machines, laptops, and personal devices such as tablets, smart phones, mobile site assistance, etc.). 
-Troubleshoots basic computer and printer problems at public workstations. Serves as backup to staff in the SMART Learning Commons and branch libraries to assist users with software & hardware, and to troubleshoot technology issues. 
-Communicates with library users and other library units concerning records, holdings, policies, and procedures issues. 
-Performs daily maintenance (emptying recycling, lobby pick-up, hold shelf checks and pulling, monitoring print daemon). 
-Takes appropriate action during building emergencies. 
-Checks-in/checks-out material; processes recalls, renewals, returns and problem books, and troubleshoots user access issues. 
-Creates Circulation records for materials as needed. 
-Processes Get-it holds and Rush Requests. 
-Records, maintains and submits unit statistics using standardized recording forms. 
-Promotes consistency of service standards, best practices and high standards for customer service. 
-Forwards items for corrections and/or repair to appropriate units. 
-Orders office supplies and printing jobs. 
-Creates and renews Public Workstation Access cards for guest users. 
-Communicates with students, special privileges borrowers, and Friends of the Library patrons regarding overdue items. 
-Communicates with faculty and staff regarding overdue items. 
-Interprets and negotiates fines within established guidelines (e.g. overdue fines, items on loan). Refers difficult transactions. 
-Processes replacement copies. 
-Processes credit card payment transactions. 
-Enters payment information in Aleph for fines, lost books, etc. 
Program/Unit Description
(CONT..from Duties/Responsibilities) 

-Updates and corrects patron records, including address issues, blocks, holds, and notes; adjusts patron statuses, types, and expiration dates as necessary. 
-Re-activates, creates, and renews library cards for Special Borrowers (students and faculty of other educational institutions, and government agencies), Friends of the Library (Alumni, donors, corporate, and non-profit), and UCards for new registrants. 

10% Student Supervision: 
-Prepares work schedules and manages scheduling changes. 
-Monitors student work, provides appropriate feedback, and documents work-related issues. 
-Works with students to improve performance, resolves student personnel problems. 
-Acts as backup for student duties. 
-Trains student staff for unit operations. 

15% Stacks Management: 
-Directs and monitors students, and participates in work in the library collections including pick-up, paging, maintenance, searches, shifts and shelving. 
-Monitors shelf space in the library collections; is alert and reports problems or issues to appropriate staff. 
-Assists with monitoring and participating in work in the book return and delivery functions. 
-Monitors shelf space in the library collections; is alert and reports problems or issues to appropriate staff. 
-Assists with planning and implementing shifts and other projects using established guidelines. 
-Assigns and oversees students, and participates in routine or informal collection shifts. 

25% Committee Work, Special Assignments & General Department Support: 
-Coordinates graduate carrel processing and assignments. 
-Coordinates the collection, analysis and reporting of statistics related to functional work. Creates informational charts and prepares reports; shares with appropriate library departments and staff. 
-Removes academic holds, library blocks, and notes in PeopleSoft. 
-Shares expertise with colleagues, seeks expertise when needed; works collaboratively with colleagues and manages workflow to cover desk shifts and referrals as needed. Creates, monitors and updates documentation for Department functions. 
-Attends and participates in unit and departmental meetings and functions. 
-Provides backup support as needed for other activities of the department. 
-Serves on Libraries-wide groups and committees as assigned. 
-Contributes ideas for improving unit policies, procedures, and services. 
-Develops and maintains familiarity with University and library resources, policies and procedures. 
-Keeps current with technological advances within University Libraries. 
-Learns new software and applies it to support library functions/activities. 
-Processes Final Notices for overdue items. 
-Provides support in processing replacement & refund requests. 
-Works with Functional Area coordinators to update information on the Web/Wiki page. 
-Maintains unit website. 

The Wilson Collections, Information & Access unit is part of the Access and Information Services Department (AIS) within the Research & Learning Division of the University of Minnesota Libraries. The unit staffs three desks and provides a wide variety of services including reserves, fines, in-person and digital information services, borrowing privileges, and circulation. The unit also oversees book return operations, re-shelving materials, maintaining the collections and stack spaces throughout Wilson Library Collections. The unit employs over 50 student workers, in addition to full time employees. 

Wednesday, April 24, 2013

Job Posting: Library Technician, Cataloging, Metropolitan State University

Position: Library Technician, Cataloging
Library: Metropolitan State University

Description: Library Technician - This position is responsible for
cataloging Library materials in all formats (books, AV, ebooks, streaming
video, serials, etc.), including batch loading ebook and streaming video
records into the Library catalog and managing monthly updates and deletions.
The incumbent also is responsible for updating the Library's
SerialsSolutions account for ebook and streaming video records. The
incumbent shares responsibility for ensuring that the data in the Library
catalog and other Library discovery tools are up-to-date and accurate to
enable students to succeed in finding and obtaining needed resources.

Minimum Position Qualifications: 
.Working knowledge of library classification system(s) and standard library
reference tools sufficient to assist clients in locating materials and
conducting research. 
.Ability to apply and support detailed coding or cataloging systems
sufficient to create tracking for new print and non-print library
acquisitions and locate and replace existing materials. 
.Ability to operate personal computers, use various software and web-based
applications, and other office equipment sufficient to locate catalog
information, word-process documents, complete forms and prepare reports.

Preferred Qualifications: 
.Bachelor's degree from an accredited college or university 
.2 years of copy cataloging experience in a library within the past five
.Demonstrated experience using OCLC Connexion Client, Library of Congress
Classification and Subject Headings 
.Strong attention to detail 
.Ability to communicate effectively orally and in writing 
.Ability to follow written and oral instructions 
.Ability to work independently, as well as part of a team 
.Experience copy cataloging in an academic library 
.Experience using the Aleph 500 integrated library system 
.Experience loading and managing batch records (vendor-provided MARC
.Experience using MARCedit software

Job listing: 

Application Procedure: Applications will only be accepted through the State
of Minnesota Employment site at from April 23
through April 29, 2013. To reference this position, enter Job #13MNSC000245.

Metropolitan State University is an Affirmative Action and Equal Opportunity
Employer. The University does not discriminate on the grounds of race,
color, religion, sex, sexual orientation, including transgender status or
gender expression, marital status, national origin, citizenship status, age,
disability, or veteran's status in employment, education, and all other
areas of the University. The University provides reasonable accommodations
to qualified individuals with disabilities upon request. 

Contact: Jill Lord, Human Resources,

Job pays: $14.90 - $20.72/hour


Apply by: 4/29/2013

Saturday, April 20, 2013

Paid Internship Opportunity: American Indian Movement Interpretive Center

Position: Archives Internship
 Library: American Indian Movement Interpretive Center

Description: The American Indian Movement Interpretive Center seeks a part-time intern to help scan archival photos and documents for the Interpretive Center's website, this work to coincide with "I'm Not Your Indian Anymore: A Photographic History of the American Indian Movement,"
featuring the work of Dick Bancroft and Roger Woo, showing at the All My Relations Gallery from May 10, 2013 to June 30. The position will end June 30, 2013.

The ideal candidate will be currently enrolled in a graduate program in library science, history or the social sciences and possess some web skills, if not creative expertise.

Contact: By email or post, please submit a resume, a brief cover letter outlining your qualifications and interest, and contact information for a single reference to:; or Eric Byrd, 1313 Fifth Street SE, Suite 329, Minneapolis, MN 55414

Job pays: $15/hour, 20 hours/week

Starts: ASAP

Apply by: May 1, 2013

Job Posting: Library Technology Assistant


Job Title:
Library Technology Assistant 

Closing Date/Time:
Fri. 04/26/13 4:30 PM Central Time 

$17.30 - $24.73 Hourly

Job Type:
Part-Time(PT Benefits Eligible)

Chanhassen Library, Minnesota 

Administrative Services 


Under the supervisor of the Library Branch Manager, the library technology assistant maintains and supports library hardware and software applications to assist library staff with daily job tasks, and works with the Library Systems Administrator to implement software and hardware changes and research, plan, and implement new technologies. This position is 20 hours per week and includes days, evenings and some weekends. This position is based at the Chanhassen library; however, the individual will work at all libraries in Carver County, including Express Libraries.


. Assist Library Systems Administrator (LSA) with Integrated Library System
(ILS) duties such as credit card payment and materials recovery reports, and serve as backup in absence.
. Assist with Automated Materials Handling (AMH) - hardware, software and daily operations.
. Assist library staff in troubleshooting issues on staff and public pcs and open help desk tickets for Carver County IT assistance as needed.
. Assist the public and staff with devices (e-readers, mp3 players, tablets, smart phones).
. Coordinate staff and public training as needed.
. Coordinate software upgrades on library owned equipment.
. Document procedures for hardware and software troubleshooting and maintain information on Library Connection.
. Make recommendations to LSA on process improvements, upgrades, and new initiatives.
. Handle circulation tasks using ILS including checkout and check in.
. Maintain inventory and purchase library equipment (keyboards, mice, flash drives, headphones, receipt printers, scanners) as needed.
. Maintain hardware inventory and software versioning and license information.
. Serve as contact person for library staff for digital signage.
. Set up technology equipment in meeting rooms as needed for staff and public meetings.
. Work with third party library vendors (EnvisionWare, 3M, Tech Logic, RFID for Libraries) to gain knowledge about their software, provide usage reports, and prepare for software upgrades.


. Associate Degree (AA) or two years vocational training with emphasis in Computer Science/Computer Office Management Software or related field.
. Two(2) years relevant work experience in providing software and technical support and assistance in use of personal computer systems and related software applications.
. One (1) year experience in a Library or customer service focused role.
. Valid driver's license and/or evidence of equivalent mobility.


All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examination (interview). Final selection for the position will include successful completion of oral interviews and background investigations.

Thursday, April 11, 2013

Enhancing Quality Staff in Changing Times

Enhancing Quality Staff in Changing Times

The 21st symposium for library paraprofessionals and support staff presented by the University of Minnesota Libraries

May 21, 2013

EQS Symposium Goals

●  Learn about a range of timely professional topics●  Share ideas and experiences with peers●  Enhance your skills with continuing education●  Work toward personal well-being

Please register early; space is limited.  
Early-bird registration is $65 for each non-University of Minnesota Libraries registrant.  Lunch is included.  
After May 1, registration is $80.  The deadline for registration is May 14, 2013. 

Tuesday, April 9, 2013

HCL Internship (Fall 2013)

Children’s Library Internship - Fall

Opening Date: 4/10/13

Closing Date:  5/10/13

Job Type: Internship

Location: Minneapolis Central Library, 300 Nicollet Mall, Minneapolis, Minnesota

The Position
The Children’s Library at the Minneapolis Central Library serves families and children from birth to 6th grade, including many childcare and school groups. We are a community resource for Minneapolis residents and schools, as well as being a destination spot for visitors from around Minnesota and the world. Our large, historic collection of children’s literature is unique in a public library, and provides a rich resource for artists, authors, students, and historians. Our library hosts family performances for large audiences in the theater-style Pohlad Hall, including puppet shows, children’s films, and musical theater. We also conduct storytimes, craft activities, and classes for children in acting and writing. 

This unpaid internship is for the duration of one semester, September - December 2013, 8 - 10 hours per week and can be used for college credit or work experience.

Primary Duties and Responsibilities include:
  • Assist Librarians with collection development by completing first-round literature reviews and processing reviewed materials.
  • Gain experience with youth services reference and readers advisory while shadowing library staff on the Children’s Library service desk. 
Depending on the intern’s interests and on the library schedule, other opportunities may include:
  • Plan and assist with storytimes, class visits, building tours, and special events
  • Develop and implement passive programming and book displays
Best Qualified Candidates will have:
·       Enrolled in a library program or be a recent library school graduate
·       Completed coursework in information services
·       Interest in youth services and/or collection development
·       Not completed an internship with Hennepin County Library previously

To Apply:
Submit a resume, brief cover letter outlining your qualifications for this internship, and contact information for two references to:
Barb McKenzie
Hennepin County Library - Ridgedale
12601 Ridgedale Drive
Minnetonka, MN 55305

Job Posting: Library Technician, St. Paul College

Position: Library Technician
 Library: Saint Paul College Library

 $14.90-$20.72 hourly, $31,111-$43,263 annually 

Date Posted: 04/08/2013
 Closing Date: 04/10/2013
 Hiring Agency: MN St Colleges & Universities
 Division/Bureau: Saint Paul College
 Location: St. Paul
 Who May Apply: Open to all qualified job seekers
 Posting Number: 13MNSC000214
 Employment Conditions: Permanent, Full-time
 Work Shift: Day Shift
 Days of Work: Monday-Friday
 Travel Required: no
 Job Grouping: Education and Libraries
 Classified Status: Classified 

Job Description: This position files, shelves, and circulates library
materials and assists library patrons in the use of library resources. The
person in this position trains and supervises unskilled/student workers and
oversees student filing and shelving and assists the Librarian with office

Hours of Work: Monday - Thursday 11:30 am - 8:00 pm; Friday 7:30 am - 4:00

Minimum Qualifications: 
.Working knowledge of library classification system(s) and standard library
reference tools sufficient to assist clients in locating materials and
conducting research 
.Ability to apply and support detailed coding or cataloging systems
sufficient to create tracking for new print and non-print library
acquisitions and locate and replace existing materials 
.Ability to operate personal computers, use various software and web-based
applications, and other office equipment sufficient to locate catalog
information, word-process documents, complete forms and prepare reports
.Ability to communicate effectively orally and in writing sufficient to
determine and respond to the informational needs of clients of varied
educational levels and backgrounds; to train, direct and evaluate work of
student clerical staff; and to assist the professional library staff to
maintain the library collection according to library policy and procedures

Preferred Qualifications: 
.Knowledge of standard library and office practices, policies and procedures

.Ability to use automated resources, including the Internet and the MnPALS
.Knowledge of the Dewey Decimal and Library of Congress classification
.Knowledge and skill in OCLC (On-Line Computer Library Network) and other
similar computer systems sufficient to locate catalog information and print
documenting materials 
.Knowledge of Library policies and procedures sufficient to train and direct
workstudy students 
.Knowledge of the procedures of various interlibrary loan networks, such as
Minitex, copyright guidelines and location, and verification tools
sufficient to coordinate interlibrary loan activity 
.Knowledge and experience utilizing computers and various office machines
(photocopy machines, VCRs tape records, fax machines, etc.) 
.Excellent customer service and communication skills within a vibrant, urban

Selection Process: The selection process is a resume-based, skill-matching
process. Your resume will be entered into a database. The software program
matches your skills with the skills needed to perform the duties of the
position. If your skills match the required skills for this position, the
department may contact you. 

If you have already submitted a resume to this database within the last 12
months that clearly identifies your knowledge, skills, abilities, and
experience, you do not need to submit another. 

How to Apply: Most State selection processes utilize a resume-based
screening process. You will be contacted by agency staff if your background
best matches the selection criteria on this job posting. To apply for this
position, click the APPLY box found at the bottom of this job announcement.
For additional information about the State?s selection process, go to 

NOTICE: Applications will only be accepted until the closing date indicated
on this job announcement. Job applications received after 11:59 pm on the
last date of this announcement period cannot be considered. 

NOTICE: In accordance with the Minnesota State Colleges and Universities
(MnSCU) Vehicle Fleet Safety Program, employees driving on
college/university business who use a rental or state vehicle shall be
required to conform to MnSCU?s vehicle use criteria and consent to a Motor
Vehicle Records check. 

Contact: Ann Lewis, 651/846-1400;

Job pays: $ 14.90-$ 20.72 hourly, $ 31,111-$ 43,263 annually

Starts: ASAP

Apply by: April 10