MN Internship: Circulation Services Internship, Hennepin County Library

Circulation Services Internship, Hennepin County Library 

Circulation Services provides access to library collections through processing materials, facilitating patron use of technology, and explaining HCL circulation policies to build confident, self-reliant users and fulfill Hennepin County Library’s mission to nourish minds, transform lives and build community together.  The goal of this service area is to provide circulation and materials handling service that is responsive to our patrons needs by using research-based information when developing library services.

Commitment:
One semester, 4 - 6 hours per week, January 2012 – May 2012.

Wage:
This is an unpaid position which could be for college credit or work experience.

Location:
Main work location is at the Ridgedale Library, 12601 Ridgedale Dr., Minnetonka, with some work at other library locations within Hennepin County.

Application Deadline: December 16, 2011

Duties:

• Assist in the development of measures for evaluating workload to ensure accurate staffing resources.
• Coordinate the analysis of data from library circulation statistics.

·         Assist in the development of methods for evaluating customer satisfaction.

• Understand, interpret and analyze data to present to stakeholders.
• Assist in literature and web-based reviews on issues of relevance.
• Create on-going process of assessment.
• Utilize best practices for assessment tools and processes.

Requirements:  

Coursework and/or experience in collecting, auditing and merging data.

Experience or coursework in applying statistical concepts and tools to workplace situations.

Ability to handle and protect confidential and sensitive data with integrity.

Ability to take responsibility for meeting deadlines and making progress without direct supervision.

Strong computer skills, particularly use of Microsoft Office and relational databases,

and general internet and electronic communications.

Strong written and verbal communication skills.

Candidate has not completed an internship with Hennepin County Library in the past.

To Apply and For Questions:
Submit a resume and brief cover letter outlining your qualifications for this internship to:

Barb McKenzie
Hennepin County Library - Ridgedale
12601 Ridgedale Drive
Minnetonka, MN 55305
bamckenzie@hclib.org

(612)543-8579