Thursday, January 22, 2015

Library Associate, Evening/Weekend Supervisor

We invite candidates to apply for the following position:

Library Associate, Evening and Weekend Supervisor (click link for application web site)
Macalester College, DeWitt Wallace Library

The Library Associate, Evening/Weekend Supervisor takes a lead role for overall library building operations and services during scheduled evening and/or weekend shifts. Provides sole staff supervision of library public service operations including circulation, reserves, interlibrary loan, public computing, directional reference and reference referrals, customer safety, and building and collection security.  

Qualifications: • Associate degree required. Bachelor degree preferred. • A minimum of 2 years library (or related campus) experience is required. Academic library experience preferred. • Customer service experience, attention to detail, high level of accuracy, and ability to perform work in timely and accurate manner based on library and community demand. • Ability to assess operations and services on an ongoing basis to provide reports and to develop innovative services and process improvements. • Outstanding organizational, project management, and problem solving skills. Strives for continuous process and service improvement. • Experienced with standard computing applications for productivity and communication. • Experienced with specialized library systems. Ability to adopt, implement and teach new technologies and library systems. • Excellent oral, written and interpersonal communication skills. Ability to work effectively and creatively in a dynamic team environment.  

Responsibilities: • Provide sole staff supervision of library public service operations including circulation, reserves, interlibrary loan, public computing, directional reference and reference referrals, customer safety, and building and collection security. • Secondary supervision of ~65 student employees, training them in library policies, systems, equipment and procedures; stressing accuracy and the critical importance of confidentiality of library records. • Provide excellent customer service as the first library staff point of contact for faculty, students and the community on evenings and weekends. • Resolve situations and problems with individual borrowers relating to lost/overdue materials by interpreting library policy and striving for resolution that leads to an improved understanding of community stewardship for library resources. • Ensure the proper and efficient handling of library materials including re-shelving and processing of returned materials. Coordinate shifting needs for entire circulating collection. • Create timely statistical reports relating to use of library collections and services, fulfilling needs of library assessment program and reporting requirements of external constituencies.  

Expected work hours: Two consistent weekday evenings until 1am and rotating weekend shifts. Academic year only in accordance with academic calendar. Summers, college holidays off.

Benefits: Macalester College takes pride in its commitment to providing an exceptional employee benefits package, which includes health, dental, and life insurance, a generous retirement plan, paid time off, an onsite wellness coach, on site athletic facilities, and domestic partner benefits.

Applicants must be authorized to work in the US upon employment start date. Macalester is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from everyone who would add richness to our community, including people of color, individuals with disabilities and women.