Monday, June 25, 2012

MN Job Posting - Evening Circulation Supervisor

Library Associate, Evening Supervisor

Department: Library # of openings: 1 Appointment: Full Time - Regular FLSA Classification: Hourly (Non-Exempt) Annualized FTE: Wage Information: To Be Determined Priority Date: 7/9/12 Location: Regular Jobs
Purpose of Position
The Library Associate, Evening Supervisor takes a lead role for overall library building operations and services during scheduled evening and/or weekend shifts. Provides sole staff supervision of library public service operations including circulation, reserves, interlibrary loan, public computing, reference (in absence of reference librarian), customer safety, and building and collection security. In addition, the individual in this position participates in outreach activities and works closely with our academic community to ensure that library services most effectively and efficiently support college curricular needs and scholarly endeavors. This is an entry level position. The Library Associate, Evening Supervisor is a member of the Access & Research Services team.

Expected work hours: Monday - Thursday, 3:30PM - 1:00AM.

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- Associate's degree required. Bachelor's degree preferred.
- A minimum of 2 years library (or related campus) experience is required. Academic library experience preferred.
- Customer service experience. Knowledge of best practices and trends in the profession and in area of expertise. Attention to detail, high level of accuracy, and ability to perform work in timely and accurate manner based on library and community demand.
- Assesses operations and services on an ongoing basis to provide reports and to develop innovative services and process improvements.
- Outstanding organizational, project management, and problem solving skills. Strives for continuous process and service improvement.
- Experienced with standard computing applications for productivity and communication. Experienced with specialized library systems. Ability to adopt, implement and teach new technologies and library systems.
- Ability to document core policies and procedures.
- Excellent oral, written and interpersonal communication skills. Ability to work effectively and creatively in a dynamic team environment.

Access & Research Services:
• Provides sole staff supervision of library public service operations including circulation, reserves, interlibrary loan, public computing, reference (in absence of reference librarian), customer safety, and building and collection security.
• Serves as first staff point of contact for faculty and students and the community at large in the evenings--requiring an ever increasing breadth of knowledge of library services, technology, and the campus at large.
• Resolves situations and problems with individual borrowers relating to lost/overdue materials by interpreting library policy and striving for resolution that leads to an improved understanding of community stewardship for library resources.
• Ensures the proper and efficient handling of library materials including re-shelving and processing of returned materials.
• Creates timely statistical reports relating to use of library collections and services, fulfilling needs of library assessment program and reporting requirements of external constituencies.

Student Employee management:
• Supervises pool of 25-30 student employees, training them in library policies, systems, equipment and procedures; stressing accuracy and the critical importance of confidentiality of library records. • Develops, mentors, and trains student manager-level employees who are capable of keeping basic circulation, reserves, and interlibrary loan services operational during times regular staff are not available due to meetings, breaks, or illness.

Key responsibilities, leadership and professional development:
• Provides excellent customer service.
• Participates in cross-functional work groups according to interests, skills, and library needs.
• Helps foster teamwork throughout the organization on campus, and beyond.
• Helps maintain efficient workflow, procedures, and process improvements.
• Contributes to assessment activities throughout the organization including report writing and data compilation and analysis.
• Contributes to fulfilling the mission of the library and the college.
• Provides service to the college through participation on campus groups or projects.
• Stays abreast of developments in the field and is engaged in personal professional development.

Annual goals:
• Contributes to completion of annual library & media services goals.
• Sets and attains annual personal performance goals.

The position will remain opened but only applicants received by 7/9/12 will be assured consideration. Applicants must be authorized to work in the US upon employment start date.
Macalester is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from everyone who would add richness to our community, including people of color, individuals with disabilities and women.