30406
Job Title:
Library Technology Assistant
Closing Date/Time:
Fri. 04/26/13 4:30 PM Central Time
Salary:
$17.30 - $24.73 Hourly
Job Type:
Part-Time(PT Benefits Eligible)
Location:
Chanhassen Library, Minnesota
Department:
Administrative Services
JOB SUMMARY
Under the supervisor of the Library Branch Manager, the
library technology assistant maintains and supports library hardware and
software applications to assist library staff with daily job tasks, and works
with the Library Systems Administrator to implement software and hardware
changes and research, plan, and implement new technologies. This position is 20
hours per week and includes days, evenings and some weekends. This position is
based at the Chanhassen library; however, the individual will work at all
libraries in Carver County, including Express Libraries.
TYPICAL DUTIES AND
RESPONSIBILITIES:
. Assist Library Systems Administrator (LSA) with
Integrated Library System
(ILS) duties such as credit card payment and materials
recovery reports, and serve as backup in absence.
. Assist with Automated Materials Handling (AMH) -
hardware, software and daily operations.
. Assist library staff in troubleshooting issues on staff
and public pcs and open help desk tickets for Carver County IT assistance as needed.
. Assist the public and staff with devices (e-readers,
mp3 players, tablets, smart phones).
. Coordinate staff and public training as needed.
. Coordinate software upgrades on library owned
equipment.
. Document procedures for hardware and software
troubleshooting and maintain information on Library Connection.
. Make recommendations to LSA on process improvements,
upgrades, and new initiatives.
. Handle circulation tasks using ILS including checkout
and check in.
. Maintain inventory and purchase library equipment
(keyboards, mice, flash drives, headphones, receipt printers, scanners) as
needed.
. Maintain hardware inventory and software versioning and
license information.
. Serve as contact person for library staff for digital
signage.
. Set up technology equipment in meeting rooms as needed
for staff and public meetings.
. Work with third party library vendors (EnvisionWare,
3M, Tech Logic, RFID for Libraries) to gain knowledge about their software,
provide usage reports, and prepare for software upgrades.
MINIMUM
QUALIFICATIONS:
. Associate Degree (AA) or two years vocational training
with emphasis in Computer Science/Computer Office Management Software or
related field.
. Two(2) years relevant work experience in providing
software and technical support and assistance in use of personal computer
systems and related software applications.
. One (1) year experience in a Library or customer
service focused role.
. Valid driver's license and/or evidence of equivalent
mobility.
SCORED EXAMINATION
PROCESS:
All applications will be screened for minimum
qualifications, scored and ranked. The highest ranked candidates meeting
minimum qualifications will be recommended for the scored oral examination
(interview). Final selection for the position will include successful
completion of oral interviews and background investigations.
