Friday, September 23, 2011

UT Job Posting - Technical Writer, SirsiDynix

Here is a great opportunity to put your library science/English/journalism degree to work in the library software industry.

MATT ANDERSON, MSLS | Product Manager | SirsiDynix
P: 801.223.5246 |

Technical Writer - Lehi, UT

Job Description
The Associate Technical Writer is a key member of our documentation team, responsible for the creation, development, and maintenance of technical information used by both internal and external audiences

Primary Responsibilities
* Develops, writes, and maintains information for internal and external users such as online help, installation and upgrade instructions, and release notes.
* Researches available product information, such as design specs and prototypes; interviews remote and local technical experts; conducts independent tests of technical features and software/documentation usability.
* Functions as a member of a cross-functional software team in an agile development environment; collaborates with product management, software engineers, test engineers, and support personnel to produce product documentation based on established deadlines and milestones. Attends and reports at regular team meetings.
* Performs and implements technical and peer reviews of product documentation.
* Understands different user levels and writes to the appropriate level. Adheres to department standards, including templates and style guides.
* Provides status updates on projects as required by management. Coordinates with other technical writers on documentation projects.
* Develops working knowledge of product functional areas as assigned.
* Develops proficiency in the company's internal processes and department guidelines.
* Performs other duties as assigned.

* Bachelor's degree in English, Journalism, Communications, or equivalent experience is required.
* 0-24 months of previous experience in technical writing in the computer software industry, or developing and publishing training or procedural information. Experience in the library industry preferred but not required.
* Excellent written and verbal communication skills.
* Good analytical and problem-solving skills, and an aptitude for technical concepts.
* Ability to write for different audiences.
* Ability to work in a team environment and independently.
* Ability to work on multiple projects at the same time.
* Experience with Adobe FrameMaker, InDesign, or Quark layout software; experience using Adobe Acrobat Pro for publication.
* Knowledge of basic HTML or XML; Acrobat Pro preferred.
* Experience using an online authoring tool such as Madcap Flare, WebWorks Publisher, Adobe Acrobat Pro or Adobe FrameMaker is a plus.
* Experience with screen capturing, creating illustrations and diagrams, or graphics manipulation.

Application Procedures
Apply for this position at <>.