Library Assistant III - Health Service Libraries at the U of M Biomedical Libraries
*** This position is represented by a bargaining unit-- AFSCME Technical. Dues or fair share deductions will be made. ***
- Five (5) years of relevant library experience. Up to three (3) years if college education can be substituted for experience
- Demonstrated commitment to providing excellent customer service
- Demonstrated strong written communications skills (as evidenced by cover letter and resume)
- Experience creating and manipulating digital media for print and web use
- Ability to work independently and in cooperation with colleagues and library users in a service-oriented, collaborative environment
- Strong interpersonal skills including commitment to fostering diversity in the workplace
- Strong problem-solving, multitasking, and organizational skills
- Knowledge of basic graphic/visual design principles and their applications to the creation of print and digital media
- Experience with Adobe Creative Suite and/or other graphic design and video editing applications
- Experience with web authoring and editing programs
- Facility with Microsoft Office Suite, including Excel and PowerPoint
- Experience offering library reference and research assistance
- Familiarity with using library resources, including online catalogs and indexes
- Aptitude for learning and applying new software and technologies
- Public speaking and/or teaching experience
- Experience coordinating events
- Experience developing displays and exhibits
The Library Assistant III ensures that the HSL AIS department contributes to HSL communications efforts through print, digital and social media outlets, oversees Reserves services for the AHC community, offers direct in‐person and electronic reference assistance; assists with the supervision of student library assistants; provides departmental clerical support; and assists with both HSL and system‐wide special projects and initiatives. The person in this position works Monday through Friday from 8:00am‐4:30pm.
(30%) Oversees and Prepares Electronic and Course Reserves
- Accepts and prepares requests for Digital Coursepacks, E‐Reserves and print Course Reserves materials.
- Obtains scans or copies of requested items via the print collection, recall or Interlibrary Loan.
- Creates and adjusts records within the Reserves Direct.
- Removes inactive reserve materials.
- Creates temporary bibliographic records for non‐library‐owned items
- Monitors and troubleshoots proxied links to electronic materials, works with appropriate staff to resolve problems, and creates interim solutions for database errors.
(30%) Provides Communications and Social Media Support
- In coordination with the Communications Coordinator, the person in this position will:
- Review, develop, and update content for the three Health Sciences Libraries websites (Bio‐Medical Library, Veterinary Medical Library, Wangensteen Historical Library).
- Maintain the Health Sciences Libraries social media platforms, including Facebook, Twitter, and Instagram, through regular postings and content development.
- Create and/or prepare images, and print and digital signage for use throughout the library and through other communication channels.
- Select and prepare content for rotating features on the Health Sciences Libraries’ home pages, including featured news items, strategic initiatives content, background images, and featured resources.
- Identify, write, and publish news stories to be incorporated into the University Libraries’ continuum publication.
- Prepare marketing materials for special events, new resources, or other activities as needed.
(20%) Provides Direct Public Service
- Staffs the Bio‐Medical Library's service desk to provide reference, information and access services that require judgment and informed appraisal of the user's needs, based on thorough working knowledge of relevant library policies, procedures, resources, services and facilities.
- Serves as a front‐line staff for digital information services, answering questions via chat and email and making referrals as appropriate.
- Provides direct user instruction in the effective use of digital and physical resources, including sophisticated database search techniques.
- Facilitates and troubleshoots access to on‐site public workstations and online library resources, referring to technical support staff as appropriate.
- Instructs users on library equipment and technology (e.g., photocopier, scanner, Value Port microform machines, laptops, and personal devices such as tablets, smartphones, mobile site assistance).
- Maintains awareness of and promotes evolving suite of specialized "researcher support" tools, policies, trends, and resources at service points.
(10%) Assists in Supervision of Student Staff
- Assists with hiring, training and supervising student workers for multiple functions/locations.
- Maintains currency with student policies and procedures.
(10%) Contributes to Committee Work, Special Assignments & General Department Support
- Participates in committees or working groups, as related to skills and/or work assignments; collaborates with others to help plan, problem‐solve, create work procedures, and improve workflows.
- Assists library professionals and liaison librarians in data gathering, trend analysis, research and collaborations.
- Provides backup support as needed for other activities of the department.
- Other duties as assigned.
Salary Range: $17.70 to $30.85
For more information and to apply: https://www.myu.umn.edu/psp/psprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=308488&PostingSeq=1